{"id":148,"date":"2024-06-03T14:44:50","date_gmt":"2024-06-03T14:44:50","guid":{"rendered":"https:\/\/vip.sportsengine.com\/soccer-shots\/?page_id=148"},"modified":"2024-10-09T15:01:16","modified_gmt":"2024-10-09T15:01:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/vip.sportsengine.com\/soccer-shots\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"week-one-questions\">Week One Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">SE Payments<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1\">\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-are-we-to-set-up-se-payments-once-per-franchise-or-once-per-person\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-we-to-set-up-se-payments-once-per-franchise-or-once-per-person-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-are-we-to-set-up-se-payments-once-per-franchise-or-once-per-person-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Are we to set up SE Payments once per franchise or once per person?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-we-to-set-up-se-payments-once-per-franchise-or-once-per-person-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-we-to-set-up-se-payments-once-per-franchise-or-once-per-person-button\">\n<p><strong>A:<\/strong> Only one time per franchise\/per Motion instance<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Member Management<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change Account Status<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538278-how-to-search-for-accounts-members\" target=\"_blank\" rel=\"noreferrer noopener\">How to Search for Accounts\/Members <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538290-how-to-edit-accounts-members\" target=\"_blank\" rel=\"noreferrer noopener\">How to Edit Accounts\/Members <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-4\">\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-can-you-search-using-other-parameters-like-can-you-search-by-phone-number\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-you-search-using-other-parameters-like-can-you-search-by-phone-number-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-can-you-search-using-other-parameters-like-can-you-search-by-phone-number-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Can you search using other parameters? Like can you search by phone number?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-you-search-using-other-parameters-like-can-you-search-by-phone-number-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-you-search-using-other-parameters-like-can-you-search-by-phone-number-button\">\n<p><strong>A:<\/strong> Yes! You can search by phone number or using other parameters. It&#8217;s a really powerful tool!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-can-you-cancelsuspend-multiple-accounts-at-a-time-for-example-go-in-and-change-all-10-year-olds-to-inactive\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-you-cancelsuspend-multiple-accounts-at-a-time-for-example-go-in-and-change-all-10-year-olds-to-inactive-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-can-you-cancelsuspend-multiple-accounts-at-a-time-for-example-go-in-and-change-all-10-year-olds-to-inactive-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Can you cancel\/suspend multiple accounts at a time? For example go in and change all 10+ year olds to inactive?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-you-cancelsuspend-multiple-accounts-at-a-time-for-example-go-in-and-change-all-10-year-olds-to-inactive-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-you-cancelsuspend-multiple-accounts-at-a-time-for-example-go-in-and-change-all-10-year-olds-to-inactive-button\">\n<p><strong>A:<\/strong> Absolutely. If you are in Org Tools &gt; Accounts &gt; select the blue check box to the left of all applicable accounts &gt; select yellow edit button &gt; locate Set Status change to preferred status and save.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-is-there-a-way-to-have-a-status-change-automatically-rather-than-having-to-do-it-manually-making-it-where-after-a-year-of-inactivity-they-will-automatically-be-changed-to-cancelleddeactivated\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-way-to-have-a-status-change-automatically-rather-than-having-to-do-it-manually-making-it-where-after-a-year-of-inactivity-they-will-automatically-be-changed-to-cancelleddeactivated-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-is-there-a-way-to-have-a-status-change-automatically-rather-than-having-to-do-it-manually-making-it-where-after-a-year-of-inactivity-they-will-automatically-be-changed-to-cancelleddeactivated-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a way to have a status change automatically rather than having to do it manually? (Making it where after a year of inactivity, they will automatically be changed to cancelled\/deactivated.)<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-way-to-have-a-status-change-automatically-rather-than-having-to-do-it-manually-making-it-where-after-a-year-of-inactivity-they-will-automatically-be-changed-to-cancelleddeactivated-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-way-to-have-a-status-change-automatically-rather-than-having-to-do-it-manually-making-it-where-after-a-year-of-inactivity-they-will-automatically-be-changed-to-cancelleddeactivated-button\">\n<p><strong>A:<\/strong> Yes. At this time the only option is manual. Filters can be used to hone in on the accounts that need updates. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-are-the-members-under-the-same-account-as-the-parent-account-holder\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-the-members-under-the-same-account-as-the-parent-account-holder-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-are-the-members-under-the-same-account-as-the-parent-account-holder-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Are the members under the same account as the parent (account holder)?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-the-members-under-the-same-account-as-the-parent-account-holder-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-the-members-under-the-same-account-as-the-parent-account-holder-button\">\n<p><strong>A:<\/strong> That is correct. For Example &#8211; I am a parent I will be the account holder. If I have two athletes &#8211; Sally and Tommy. I will have two members within my account. Setup like a family structure.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Late Fees<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set Up Late Fee Parameters<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538179-how-to-set-up-billing-preferences\" target=\"_blank\" rel=\"noreferrer noopener\">How to Set up Billing Preferences <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2\">\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-are-late-fees-automatically-charged-or-just-posted-after-the-set-number-of-days-have-passed\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-late-fees-automatically-charged-or-just-posted-after-the-set-number-of-days-have-passed-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-are-late-fees-automatically-charged-or-just-posted-after-the-set-number-of-days-have-passed-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Are late fees automatically charged or just posted after the set number of days have passed?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-late-fees-automatically-charged-or-just-posted-after-the-set-number-of-days-have-passed-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-late-fees-automatically-charged-or-just-posted-after-the-set-number-of-days-have-passed-button\">\n<p><strong>A:<\/strong> The late fee structure is a bit of a two-part tool: 1st date\/day (Assessment Method) that you select is the day the Late Fee Charge (invoice) will be added to an account. The second date\/day (Late Fees due after) selection that you choose will be the day the Late Fee Payment is automatically ran.<br><br>Sometimes, if the first payment failed and a late fee is assessed, there is a good chance the late fee payment will fail too (normally because the card was lost or expired) BUT the goal would be to note the failures on\/around the Due Date and then use the Communicate button to let those families know they have incurred a failed payment method and to rectify as soon as they are able!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-are-late-fees-triggered-if-payments-are-declined-or-does-the-system-try-to-charge-the-card-again-on-the-next-day\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-late-fees-triggered-if-payments-are-declined-or-does-the-system-try-to-charge-the-card-again-on-the-next-day-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-are-late-fees-triggered-if-payments-are-declined-or-does-the-system-try-to-charge-the-card-again-on-the-next-day-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Are late fee&#8217;s triggered if payments are declined? Or does the system try to charge the card again on the next day?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-late-fees-triggered-if-payments-are-declined-or-does-the-system-try-to-charge-the-card-again-on-the-next-day-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-late-fees-triggered-if-payments-are-declined-or-does-the-system-try-to-charge-the-card-again-on-the-next-day-button\">\n<p><strong>A:<\/strong> The system will try to run the card for three consecutive days to collect the payment. The late fee will only be applied to their account based on the settings selected in billing settings.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Admins<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-do-all-admins-have-the-same-views-or-can-they-be-customized-for-each-admin-account\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-do-all-admins-have-the-same-views-or-can-they-be-customized-for-each-admin-account-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-do-all-admins-have-the-same-views-or-can-they-be-customized-for-each-admin-account-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Do all admins have the same views or can they be customized for each admin account?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-do-all-admins-have-the-same-views-or-can-they-be-customized-for-each-admin-account-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-do-all-admins-have-the-same-views-or-can-they-be-customized-for-each-admin-account-button\">\n<p><strong>A:<\/strong> You can mass suspend members and accounts. When you mass suspend accounts, it will also automatically suspend the members. Alternatively, you can use filtering to find those accounts\/members and mass un-suspend them.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-are-users-the-accounts-or-the-admin-team\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-users-the-accounts-or-the-admin-team-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-are-users-the-accounts-or-the-admin-team-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Are Users the Accounts? Or the Admin team?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-users-the-accounts-or-the-admin-team-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-users-the-accounts-or-the-admin-team-button\">\n<p><strong>A:<\/strong> Yes, at it relates to &#8220;Billing Event Notifications for Users,&#8221; it is referencing accounts. The top half of that Notifications tab is for the accounts (families\/households) and the bottom is for admins with financial admin access.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Payment Plans (&#8220;Layaway&#8221;)<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add a Payment Plan to an Existing Class<\/li>\n\n\n\n<li>Copy a Class Payment Plan<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538418-payment-plans-faq\">PaYment Plan FAQ <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-what-settings-do-we-make-if-we-want-to-require-at-least-a-deposit-amount-at-time-of-enrollment-and-then-have-the-system-automatically-process-the-next-recurring-charge-30-days-from-the-enrollment-date\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-what-settings-do-we-make-if-we-want-to-require-at-least-a-deposit-amount-at-time-of-enrollment-and-then-have-the-system-automatically-process-the-next-recurring-charge-30-days-from-the-enrollment-date-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-what-settings-do-we-make-if-we-want-to-require-at-least-a-deposit-amount-at-time-of-enrollment-and-then-have-the-system-automatically-process-the-next-recurring-charge-30-days-from-the-enrollment-date-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>What settings do we make if we want to require at least a deposit amount at time of enrollment and then have the system automatically process the next recurring charge 30 days from the enrollment date?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-what-settings-do-we-make-if-we-want-to-require-at-least-a-deposit-amount-at-time-of-enrollment-and-then-have-the-system-automatically-process-the-next-recurring-charge-30-days-from-the-enrollment-date-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-what-settings-do-we-make-if-we-want-to-require-at-least-a-deposit-amount-at-time-of-enrollment-and-then-have-the-system-automatically-process-the-next-recurring-charge-30-days-from-the-enrollment-date-button\">\n<p><strong>A:<\/strong> This would be setup in Classes, which is content for our next two webinars.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Agreements<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agreements Overview Video<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538005-how-to-create-agreements\" target=\"_blank\" rel=\"noreferrer noopener\">How to Create Agreements <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-it-be-made-such-that-any-waivers-releases-etc-are-a-required-part-of-the-registration-process-so-nothing-can-be-missed-or-left-undone\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-it-be-made-such-that-any-waivers-releases-etc-are-a-required-part-of-the-registration-process-so-nothing-can-be-missed-or-left-undone-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-it-be-made-such-that-any-waivers-releases-etc-are-a-required-part-of-the-registration-process-so-nothing-can-be-missed-or-left-undone-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can it be made such that any waivers, releases, etc. are a required part of the registration process so nothing can be &#8220;missed&#8221; or left undone?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-it-be-made-such-that-any-waivers-releases-etc-are-a-required-part-of-the-registration-process-so-nothing-can-be-missed-or-left-undone-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-it-be-made-such-that-any-waivers-releases-etc-are-a-required-part-of-the-registration-process-so-nothing-can-be-missed-or-left-undone-button\">\n<p><strong>A:<\/strong> Yes, of course. We will dive into this in more detail in the next webinar.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Platform questions<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-who-will-receive-the-order-that-needs-to-be-accepted-our-franchise-owner\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-who-will-receive-the-order-that-needs-to-be-accepted-our-franchise-owner-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-who-will-receive-the-order-that-needs-to-be-accepted-our-franchise-owner-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Who will receive the order that needs to be accepted? Our franchise owner?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-who-will-receive-the-order-that-needs-to-be-accepted-our-franchise-owner-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-who-will-receive-the-order-that-needs-to-be-accepted-our-franchise-owner-button\">\n<p><strong>A:<\/strong> The franchise owner will receive the order via email. This will come from Hannah Horner.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-1dQwSx\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"week-one-questions\">Week Six Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Registration &amp; Member Management<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-8 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-will-the-dropdown-menu-of-the-assign-member-tab-show-all-children-only-those-that-qualify-for-the-age-limits-of-the-group-what-happens-if-a-parent-tries-to-select-a-member-who-doesnt-qualifyisnt-the-correct-age-for-the-class\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-will-the-dropdown-menu-of-the-assign-member-tab-show-all-children-only-those-that-qualify-for-the-age-limits-of-the-group-what-happens-if-a-parent-tries-to-select-a-member-who-doesnt-qualifyisnt-the-correct-age-for-the-class-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-will-the-dropdown-menu-of-the-assign-member-tab-show-all-children-only-those-that-qualify-for-the-age-limits-of-the-group-what-happens-if-a-parent-tries-to-select-a-member-who-doesnt-qualifyisnt-the-correct-age-for-the-class-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Will the dropdown menu of the \u201cAssign Member\u201d tab show all children? Only those that qualify for the age limits of the group? What happens if a parent tries to select a member who doesn&#8217;t qualify\/isn&#8217;t the correct age for the class?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-will-the-dropdown-menu-of-the-assign-member-tab-show-all-children-only-those-that-qualify-for-the-age-limits-of-the-group-what-happens-if-a-parent-tries-to-select-a-member-who-doesnt-qualifyisnt-the-correct-age-for-the-class-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-will-the-dropdown-menu-of-the-assign-member-tab-show-all-children-only-those-that-qualify-for-the-age-limits-of-the-group-what-happens-if-a-parent-tries-to-select-a-member-who-doesnt-qualifyisnt-the-correct-age-for-the-class-button\">\n<p><strong>A:<\/strong> This drop down will show all children, if a child doesn&#8217;t qualify, it will show doesn&#8217;t qualify if they try to click on them<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-are-parents-required-to-add-a-child-to-each-class\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-parents-required-to-add-a-child-to-each-class-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-are-parents-required-to-add-a-child-to-each-class-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Are parents required to add a child to each class?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-parents-required-to-add-a-child-to-each-class-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-parents-required-to-add-a-child-to-each-class-button\">\n<p><strong>A: <\/strong>Yes, you cannot register for a class without a member tied to the select slot<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-when-you-move-class-a-child-does-it-only-allow-the-options-within-that-location\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-when-you-move-class-a-child-does-it-only-allow-the-options-within-that-location-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-when-you-move-class-a-child-does-it-only-allow-the-options-within-that-location-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: When you \u201cMove Class\u201d a child does it only allow the options within that location?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-when-you-move-class-a-child-does-it-only-allow-the-options-within-that-location-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-when-you-move-class-a-child-does-it-only-allow-the-options-within-that-location-button\">\n<p><strong>A: <\/strong>As an admin if you are moving an athlete it will show all classes to move this athlete into<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-when-you-transfer-or-move-an-enrollee-into-a-different-class-can-it-be-at-a-completely-different-location-and-category-for-example-from-minis-to-classics-etc-at-a-different-park\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-when-you-transfer-or-move-an-enrollee-into-a-different-class-can-it-be-at-a-completely-different-location-and-category-for-example-from-minis-to-classics-etc-at-a-different-park-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-when-you-transfer-or-move-an-enrollee-into-a-different-class-can-it-be-at-a-completely-different-location-and-category-for-example-from-minis-to-classics-etc-at-a-different-park-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: When you transfer or \u201cmove\u201d an enrollee into a different class. Can it be at a completely different location and category, for example from minis to classics etc. at a different park?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-when-you-transfer-or-move-an-enrollee-into-a-different-class-can-it-be-at-a-completely-different-location-and-category-for-example-from-minis-to-classics-etc-at-a-different-park-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-when-you-transfer-or-move-an-enrollee-into-a-different-class-can-it-be-at-a-completely-different-location-and-category-for-example-from-minis-to-classics-etc-at-a-different-park-button\">\n<p><strong>A: <\/strong>Yes! All active classes will show in the Move Function.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-if-you-transfer-a-child-from-one-program-to-another-with-different-payment-schedules-which-schedule-follows-the-registrant\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-if-you-transfer-a-child-from-one-program-to-another-with-different-payment-schedules-which-schedule-follows-the-registrant-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-if-you-transfer-a-child-from-one-program-to-another-with-different-payment-schedules-which-schedule-follows-the-registrant-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: If you transfer a child from one program to another with different payment schedules, which schedule follows the registrant?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-if-you-transfer-a-child-from-one-program-to-another-with-different-payment-schedules-which-schedule-follows-the-registrant-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-if-you-transfer-a-child-from-one-program-to-another-with-different-payment-schedules-which-schedule-follows-the-registrant-button\">\n<p><strong>A: <\/strong>It will be the new schedule that they are being added into<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-if-you-transfer-a-member-to-another-class-and-choose-the-waive-payment-because-they-already-paid-for-the-other-class-which-class-will-have-the-financials-attributed-to-it-we-need-to-accurately-record-sales-by-class-and-by-location\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-if-you-transfer-a-member-to-another-class-and-choose-the-waive-payment-because-they-already-paid-for-the-other-class-which-class-will-have-the-financials-attributed-to-it-we-need-to-accurately-record-sales-by-class-and-by-location-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-if-you-transfer-a-member-to-another-class-and-choose-the-waive-payment-because-they-already-paid-for-the-other-class-which-class-will-have-the-financials-attributed-to-it-we-need-to-accurately-record-sales-by-class-and-by-location-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: If you transfer a member to another class and choose the &#8220;waive payment&#8221; because they already paid for the other class, which class will have the financials attributed to it? We need to accurately record sales by class and by location.<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-if-you-transfer-a-member-to-another-class-and-choose-the-waive-payment-because-they-already-paid-for-the-other-class-which-class-will-have-the-financials-attributed-to-it-we-need-to-accurately-record-sales-by-class-and-by-location-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-if-you-transfer-a-member-to-another-class-and-choose-the-waive-payment-because-they-already-paid-for-the-other-class-which-class-will-have-the-financials-attributed-to-it-we-need-to-accurately-record-sales-by-class-and-by-location-button\">\n<p><strong>A: <\/strong>The original class will have the payment tied to it. by using the &#8220;waive&#8221; button, you are noting that that student does not need to pay that registration fee\/associated cost at that time of Move.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-while-manually-adding-a-child-to-a-class-in-the-back-office-what-is-the-process-for-agreements-for-payments-for-parent-notification\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-while-manually-adding-a-child-to-a-class-in-the-back-office-what-is-the-process-for-agreements-for-payments-for-parent-notification-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-while-manually-adding-a-child-to-a-class-in-the-back-office-what-is-the-process-for-agreements-for-payments-for-parent-notification-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: While manually adding a child to a class in the back office, what is the process for Agreements? For payments? For parent notification?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-while-manually-adding-a-child-to-a-class-in-the-back-office-what-is-the-process-for-agreements-for-payments-for-parent-notification-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-while-manually-adding-a-child-to-a-class-in-the-back-office-what-is-the-process-for-agreements-for-payments-for-parent-notification-button\">\n<p><strong>A: <\/strong>They will have to login to sign agreements, they will also have to login to add their payment method on file, you can send any notifications you would like- you can send them a link to sign agreements, a link to add their payment method on file and depending what you have your notification settings listed as you can notify them of outstanding charges (if there are any)<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-how-often-does-a-parent-have-to-review-and-agree-with-an-agreement-once-in-their-lifetime-provided-it-didnt-change-every-season-every-calendar-year\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-how-often-does-a-parent-have-to-review-and-agree-with-an-agreement-once-in-their-lifetime-provided-it-didnt-change-every-season-every-calendar-year-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-how-often-does-a-parent-have-to-review-and-agree-with-an-agreement-once-in-their-lifetime-provided-it-didnt-change-every-season-every-calendar-year-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: How often does a parent have to review and agree with an Agreement? Once in their lifetime provided it didn\u2019t change? Every season? Every calendar year?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-how-often-does-a-parent-have-to-review-and-agree-with-an-agreement-once-in-their-lifetime-provided-it-didnt-change-every-season-every-calendar-year-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-how-often-does-a-parent-have-to-review-and-agree-with-an-agreement-once-in-their-lifetime-provided-it-didnt-change-every-season-every-calendar-year-button\">\n<p><strong>A: <\/strong>They have to sign the agreements once- if they are updated, it will prompt them to resign when they login or if they sign up for a class it will require them.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Reporting<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-in-the-listing-of-current-registrations-there-is-a-listing-for-future-i-imagine-it-shows-the-kids-starting-in-a-month-or-two-but-does-this-also-include-waitlisters-are-waitlisted-kids-including-in-waiting-or-just-those-that-are-trying-to-pay-offline\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-in-the-listing-of-current-registrations-there-is-a-listing-for-future-i-imagine-it-shows-the-kids-starting-in-a-month-or-two-but-does-this-also-include-waitlisters-are-waitlisted-kids-including-in-waiting-or-just-those-that-are-trying-to-pay-offline-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-in-the-listing-of-current-registrations-there-is-a-listing-for-future-i-imagine-it-shows-the-kids-starting-in-a-month-or-two-but-does-this-also-include-waitlisters-are-waitlisted-kids-including-in-waiting-or-just-those-that-are-trying-to-pay-offline-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: In the listing of \u201cCurrent Registrations\u201d there is a listing for \u201cFuture\u201d, I imagine it shows the kids starting in a month or two, but does this also include waitlisters? Are waitlisted kids including in \u201cWaiting\u201d or just those that are trying to pay offline?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-in-the-listing-of-current-registrations-there-is-a-listing-for-future-i-imagine-it-shows-the-kids-starting-in-a-month-or-two-but-does-this-also-include-waitlisters-are-waitlisted-kids-including-in-waiting-or-just-those-that-are-trying-to-pay-offline-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-in-the-listing-of-current-registrations-there-is-a-listing-for-future-i-imagine-it-shows-the-kids-starting-in-a-month-or-two-but-does-this-also-include-waitlisters-are-waitlisted-kids-including-in-waiting-or-just-those-that-are-trying-to-pay-offline-button\">\n<p><strong>A:<\/strong> Correct future is for those that apply if you are using the start\/ drop date policy, The waiting is anyone on the waitlist or check payers if you choose to waitlist check payers<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-when-looking-at-the-instructor-report-can-one-more-than-one-instructor-be-listed-for-a-particular-class\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-when-looking-at-the-instructor-report-can-one-more-than-one-instructor-be-listed-for-a-particular-class-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-when-looking-at-the-instructor-report-can-one-more-than-one-instructor-be-listed-for-a-particular-class-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: When looking at the Instructor Report, can one more than one instructor be listed for a particular class?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-when-looking-at-the-instructor-report-can-one-more-than-one-instructor-be-listed-for-a-particular-class-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-when-looking-at-the-instructor-report-can-one-more-than-one-instructor-be-listed-for-a-particular-class-button\">\n<p><strong>A:<\/strong> Yes- you can have more than one instructor for a class<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Pricing &amp; Billing<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-6 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-if-a-child-is-on-a-monthly-payment-plan-and-one-of-the-monthly-payments-declines-does-the-status-of-the-child-change-from-active-to-waiting-until-the-payment-has-been-made\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-if-a-child-is-on-a-monthly-payment-plan-and-one-of-the-monthly-payments-declines-does-the-status-of-the-child-change-from-active-to-waiting-until-the-payment-has-been-made-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-if-a-child-is-on-a-monthly-payment-plan-and-one-of-the-monthly-payments-declines-does-the-status-of-the-child-change-from-active-to-waiting-until-the-payment-has-been-made-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: If a child is on a monthly payment plan and one of the monthly payments declines, does the status of the child change from Active to Waiting until the payment has been made?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-if-a-child-is-on-a-monthly-payment-plan-and-one-of-the-monthly-payments-declines-does-the-status-of-the-child-change-from-active-to-waiting-until-the-payment-has-been-made-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-if-a-child-is-on-a-monthly-payment-plan-and-one-of-the-monthly-payments-declines-does-the-status-of-the-child-change-from-active-to-waiting-until-the-payment-has-been-made-button\">\n<p><strong>A:<\/strong> It does not- it will attempt to collect and it will show they have an outstanding balance in the billing system.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-in-notifications-can-you-set-up-an-alert-for-missed-payments\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-in-notifications-can-you-set-up-an-alert-for-missed-payments-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-in-notifications-can-you-set-up-an-alert-for-missed-payments-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: In \u201cNotifications\u201d can you set up an alert for missed payments?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-in-notifications-can-you-set-up-an-alert-for-missed-payments-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-in-notifications-can-you-set-up-an-alert-for-missed-payments-button\">\n<p><strong>A:<\/strong> This is possible, but it actually is done in &#8216;Billing&#8217;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-wondering-on-the-parent-registration-side-do-you-have-to-allow-for-pay-in-full-to-be-an-option-or-can-you-just-give-them-the-monthly-payment-plan-option\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-wondering-on-the-parent-registration-side-do-you-have-to-allow-for-pay-in-full-to-be-an-option-or-can-you-just-give-them-the-monthly-payment-plan-option-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-wondering-on-the-parent-registration-side-do-you-have-to-allow-for-pay-in-full-to-be-an-option-or-can-you-just-give-them-the-monthly-payment-plan-option-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Wondering on the parent registration side do you have to allow for Pay in Full to be an option or can you just give them the monthly payment plan option?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-wondering-on-the-parent-registration-side-do-you-have-to-allow-for-pay-in-full-to-be-an-option-or-can-you-just-give-them-the-monthly-payment-plan-option-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-wondering-on-the-parent-registration-side-do-you-have-to-allow-for-pay-in-full-to-be-an-option-or-can-you-just-give-them-the-monthly-payment-plan-option-button\">\n<p><strong>A:<\/strong> You can can do whatever is right for your franchise and customers! Pay in full does not need to be an option. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-what-if-someone-is-paying-with-cash-or-check-and-cant-pay-the-entire-amount-at-one-time-can-we-enter-smaller-payments-over-the-course-of-the-season\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-what-if-someone-is-paying-with-cash-or-check-and-cant-pay-the-entire-amount-at-one-time-can-we-enter-smaller-payments-over-the-course-of-the-season-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-what-if-someone-is-paying-with-cash-or-check-and-cant-pay-the-entire-amount-at-one-time-can-we-enter-smaller-payments-over-the-course-of-the-season-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: What if someone is paying with cash or check and can&#8217;t pay the entire amount at one time? Can we enter smaller payments over the course of the season?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-what-if-someone-is-paying-with-cash-or-check-and-cant-pay-the-entire-amount-at-one-time-can-we-enter-smaller-payments-over-the-course-of-the-season-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-what-if-someone-is-paying-with-cash-or-check-and-cant-pay-the-entire-amount-at-one-time-can-we-enter-smaller-payments-over-the-course-of-the-season-button\">\n<p><strong>A:<\/strong> Yes! This would be done in Billing!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-we-do-not-accept-check-payments-is-there-a-way-to-force-them-to-pay-online-to-enroll-and-turn-that-off\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-we-do-not-accept-check-payments-is-there-a-way-to-force-them-to-pay-online-to-enroll-and-turn-that-off-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-we-do-not-accept-check-payments-is-there-a-way-to-force-them-to-pay-online-to-enroll-and-turn-that-off-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: We do not accept check payments, is there a way to force them to pay online to enroll and turn that off?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-we-do-not-accept-check-payments-is-there-a-way-to-force-them-to-pay-online-to-enroll-and-turn-that-off-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-we-do-not-accept-check-payments-is-there-a-way-to-force-them-to-pay-online-to-enroll-and-turn-that-off-button\">\n<p><strong>A:<\/strong> You can turn the pay by check off<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-is-there-a-way-to-set-up-early-bird-pricing-sign-up-before-xx-date-and-its-dollar50-less-than-the-sticker-price\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-way-to-set-up-early-bird-pricing-sign-up-before-xx-date-and-its-dollar50-less-than-the-sticker-price-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-is-there-a-way-to-set-up-early-bird-pricing-sign-up-before-xx-date-and-its-dollar50-less-than-the-sticker-price-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a way to set up Early Bird pricing? Sign up before XX date and it\u2019s $50 less than the sticker price?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-way-to-set-up-early-bird-pricing-sign-up-before-xx-date-and-its-dollar50-less-than-the-sticker-price-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-way-to-set-up-early-bird-pricing-sign-up-before-xx-date-and-its-dollar50-less-than-the-sticker-price-button\">\n<p><strong>A:<\/strong> Yes you can! The best way to do this would be with a coupon that expires when your early bird pricing is done<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-x13z8\"><\/div>\n\n\n\n<div class=\"wp-block-group ghostkit-d-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"week-one-questions\">Week Two Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Agreements<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agreements Video Overview<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538005-how-to-create-agreements\" target=\"_blank\" rel=\"noreferrer noopener\">How to create Agreements <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-we-update-the-agreements-on-our-end\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-we-update-the-agreements-on-our-end-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-we-update-the-agreements-on-our-end-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Can we update the Agreements on our end?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-we-update-the-agreements-on-our-end-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-we-update-the-agreements-on-our-end-button\">\n<p><strong>A:<\/strong> The agreements in your system should not be updated. Feel free to add additional agreements if you need to.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-for-agreements-is-there-a-reason-why-there-are-4-of-them-vs-1-previously\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-for-agreements-is-there-a-reason-why-there-are-4-of-them-vs-1-previously-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-for-agreements-is-there-a-reason-why-there-are-4-of-them-vs-1-previously-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>For agreements &#8211; is there a reason why there are 4 of them vs 1 previously<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-for-agreements-is-there-a-reason-why-there-are-4-of-them-vs-1-previously-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-for-agreements-is-there-a-reason-why-there-are-4-of-them-vs-1-previously-button\">\n<p><strong>A:<\/strong> We took this transition as an opportunity to have our attorney and insurance vendor look over our current waiver. They both recommended breaking our current waiver out into 4. It is the same content that used to be in 1 just now in 4.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Class Settings<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up Class Settings<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/collections\/6465699-for-class-admins\" target=\"_blank\" rel=\"noreferrer noopener\">For Class Admins <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-7\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-in-general-settings-if-we-have-a-team-email-we-use-to-receive-receiptsconfirmations-should-we-update-the-email-address\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-in-general-settings-if-we-have-a-team-email-we-use-to-receive-receiptsconfirmations-should-we-update-the-email-address-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-in-general-settings-if-we-have-a-team-email-we-use-to-receive-receiptsconfirmations-should-we-update-the-email-address-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: In General Settings &#8212; If we have a team email we use to receive receipts\/confirmations should we update the email address?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-in-general-settings-if-we-have-a-team-email-we-use-to-receive-receiptsconfirmations-should-we-update-the-email-address-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-in-general-settings-if-we-have-a-team-email-we-use-to-receive-receiptsconfirmations-should-we-update-the-email-address-button\">\n<p><strong>A:<\/strong> yes please add that to the general settings!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-there-a-status-option-to-create-the-class-now-but-not-open-for-enrollment-until-a-specified-later-date\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-status-option-to-create-the-class-now-but-not-open-for-enrollment-until-a-specified-later-date-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-a-status-option-to-create-the-class-now-but-not-open-for-enrollment-until-a-specified-later-date-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:  Is there a status option to create the class now but not open for enrollment until a specified (later) date?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-status-option-to-create-the-class-now-but-not-open-for-enrollment-until-a-specified-later-date-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-status-option-to-create-the-class-now-but-not-open-for-enrollment-until-a-specified-later-date-button\">\n<p><strong>A:<\/strong> Yes! That will be on the next tab Ben will go into. This will be in Class Date\/Time tab &gt; Display Starting From.<\/p>\n\n\n\n<p>Ex: Set display starting from as 8\/1 and that is when the registration will go live to your members.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-will-this-feature-absolutely-restrict-participants-from-registering-if-they-dont-fall-in-that-age-group\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-will-this-feature-absolutely-restrict-participants-from-registering-if-they-dont-fall-in-that-age-group-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-will-this-feature-absolutely-restrict-participants-from-registering-if-they-dont-fall-in-that-age-group-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Will this feature absolutely restrict participants from registering if they don&#8217;t fall in that age group?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-will-this-feature-absolutely-restrict-participants-from-registering-if-they-dont-fall-in-that-age-group-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-will-this-feature-absolutely-restrict-participants-from-registering-if-they-dont-fall-in-that-age-group-button\">\n<p><strong>A:<\/strong> Yes, that is correct! If the age limits are filled in the system will not allow them to register if they are outside of the age range. If you keep the Age Limit blank it will allow anyone to register regardless of age.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-there-a-place-to-include-templates-for-example-a-mini-class-description-template-thats-easily-plugged-into-the-class-description-box\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-place-to-include-templates-for-example-a-mini-class-description-template-thats-easily-plugged-into-the-class-description-box-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-a-place-to-include-templates-for-example-a-mini-class-description-template-thats-easily-plugged-into-the-class-description-box-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a place to include templates (for example a &#8220;Mini-Class Description Template&#8221;) that&#8217;s easily plugged into the Class Description box? <\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-place-to-include-templates-for-example-a-mini-class-description-template-thats-easily-plugged-into-the-class-description-box-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-place-to-include-templates-for-example-a-mini-class-description-template-thats-easily-plugged-into-the-class-description-box-button\">\n<p><strong>A:<\/strong> Our &#8220;cloning&#8221; functionality would work beautifully here &#8211; build one and rinse\/repeat\/clone and then edit as necessary!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-we-currently-use-mastervariation-programs-where-the-location-is-the-master-and-each-class-is-a-variation-is-there-any-way-to-bring-this-configuration-into-se-motion\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-we-currently-use-mastervariation-programs-where-the-location-is-the-master-and-each-class-is-a-variation-is-there-any-way-to-bring-this-configuration-into-se-motion-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-we-currently-use-mastervariation-programs-where-the-location-is-the-master-and-each-class-is-a-variation-is-there-any-way-to-bring-this-configuration-into-se-motion-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>We currently use &#8220;Master\/Variation&#8221; programs where the Location is the Master and each class is a Variation. Is there any way to bring this configuration into SE Motion?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-we-currently-use-mastervariation-programs-where-the-location-is-the-master-and-each-class-is-a-variation-is-there-any-way-to-bring-this-configuration-into-se-motion-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-we-currently-use-mastervariation-programs-where-the-location-is-the-master-and-each-class-is-a-variation-is-there-any-way-to-bring-this-configuration-into-se-motion-button\">\n<p><strong>A:<\/strong> At this time the top level to set up classes in program\/sub-program. The ability to sort the registration page is an ongoing conversation we are having with NBC.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-are-we-using-the-location-drop-down\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-we-using-the-location-drop-down-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-are-we-using-the-location-drop-down-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Are we using the &#8220;Location&#8221; drop down?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-we-using-the-location-drop-down-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-we-using-the-location-drop-down-button\">\n<p><strong>A:<\/strong> The Soccer Shots team has sent locations for your franchise to review. Once those are confirmed, send the list of locations to Soccer Shots and our team will load those into the system. Further, &#8220;Location&#8221; and &#8220;Map&#8221; will be combining soon, so yes, it will be used!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-a-returning-member-considered-someone-from-a-specific-previous-location-or-someone-who-has-participated-in-a-program-regardless-of-location\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-a-returning-member-considered-someone-from-a-specific-previous-location-or-someone-who-has-participated-in-a-program-regardless-of-location-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-a-returning-member-considered-someone-from-a-specific-previous-location-or-someone-who-has-participated-in-a-program-regardless-of-location-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is a returning member considered someone from a specific previous location or someone who has participated in a program regardless of location?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-a-returning-member-considered-someone-from-a-specific-previous-location-or-someone-who-has-participated-in-a-program-regardless-of-location-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-a-returning-member-considered-someone-from-a-specific-previous-location-or-someone-who-has-participated-in-a-program-regardless-of-location-button\">\n<p><strong>A:<\/strong> A returning member would be someone in the location they are registering for, not any location within the greater Soccer Shots system.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Financials<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Issue Credits<\/li>\n\n\n\n<li>Create a Discount Plan<\/li>\n\n\n\n<li>Create an Annual Registration Fee Per Family\/Athlete<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538418-payment-plans-faq\">PaYment Plan FAQ <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-6\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-if-we-are-putting-credit-or-scholarship-those-funds-added-will-those-not-get-assessed-fees-from-ssf-in-previous-system-we-had-to-not-use-as-they-were-assessed-fees\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-if-we-are-putting-credit-or-scholarship-those-funds-added-will-those-not-get-assessed-fees-from-ssf-in-previous-system-we-had-to-not-use-as-they-were-assessed-fees-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-if-we-are-putting-credit-or-scholarship-those-funds-added-will-those-not-get-assessed-fees-from-ssf-in-previous-system-we-had-to-not-use-as-they-were-assessed-fees-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>If we are putting credit or scholarship &#8211; those funds added &#8211; will those not get assessed fees from SSF; in previous system we had to not use as they were assessed fees<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-if-we-are-putting-credit-or-scholarship-those-funds-added-will-those-not-get-assessed-fees-from-ssf-in-previous-system-we-had-to-not-use-as-they-were-assessed-fees-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-if-we-are-putting-credit-or-scholarship-those-funds-added-will-those-not-get-assessed-fees-from-ssf-in-previous-system-we-had-to-not-use-as-they-were-assessed-fees-button\">\n<p><strong>A:<\/strong> This will still be the case. Any discounts or scholarships used will not be subject to fees.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-we-do-percentage-based-discounts-or-just-dollar-amounts\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-we-do-percentage-based-discounts-or-just-dollar-amounts-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-we-do-percentage-based-discounts-or-just-dollar-amounts-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Can we do percentage based discounts or just dollar amounts?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-we-do-percentage-based-discounts-or-just-dollar-amounts-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-we-do-percentage-based-discounts-or-just-dollar-amounts-button\">\n<p><strong>A:<\/strong> Yes, you can have a percentage discount or a dollar amount discount.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-which-credit-cards-in-particular-are-are-not-accepted\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-which-credit-cards-in-particular-are-are-not-accepted-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-which-credit-cards-in-particular-are-are-not-accepted-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Which credit cards in particular are \/ are not accepted?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-which-credit-cards-in-particular-are-are-not-accepted-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-which-credit-cards-in-particular-are-are-not-accepted-button\">\n<p><strong>A:<\/strong> Credit cards accepted are Visa, MasterCard, and Discover. The only credit card that is not accepted is AMEX.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-does-the-annual-registration-fee-work-similarly-to-the-ways-we-have-set-up-currently-of-days-aligned-to-the-start-date-of-a-season-etc-1\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-does-the-annual-registration-fee-work-similarly-to-the-ways-we-have-set-up-currently-of-days-aligned-to-the-start-date-of-a-season-etc-1-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-does-the-annual-registration-fee-work-similarly-to-the-ways-we-have-set-up-currently-of-days-aligned-to-the-start-date-of-a-season-etc-1-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Does the Annual Registration Fee work similarly to the ways we have set up currently (# of days, aligned to the start date of a season, &#8230; etc)<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-does-the-annual-registration-fee-work-similarly-to-the-ways-we-have-set-up-currently-of-days-aligned-to-the-start-date-of-a-season-etc-1-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-does-the-annual-registration-fee-work-similarly-to-the-ways-we-have-set-up-currently-of-days-aligned-to-the-start-date-of-a-season-etc-1-button\">\n<p><strong>A:<\/strong> The annual registration fee works on the 365 logic.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-if-someone-registers-weeks-into-our-soccer-shots-season-can-there-be-an-automatic-proration-based-on-the-week-they-register-1\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-if-someone-registers-weeks-into-our-soccer-shots-season-can-there-be-an-automatic-proration-based-on-the-week-they-register-1-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-if-someone-registers-weeks-into-our-soccer-shots-season-can-there-be-an-automatic-proration-based-on-the-week-they-register-1-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>If someone registers weeks into our Soccer Shots season, can there be an automatic proration based on the week they register?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-if-someone-registers-weeks-into-our-soccer-shots-season-can-there-be-an-automatic-proration-based-on-the-week-they-register-1-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-if-someone-registers-weeks-into-our-soccer-shots-season-can-there-be-an-automatic-proration-based-on-the-week-they-register-1-button\">\n<p><strong>A:<\/strong> Yes, absolutely! Depending on the type of proration that is chosen within the Payment Plan setup, you can prorate their tuition\/charges for the remainder of the program they are registering for.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-what-if-someone-registers-on-the-last-day-of-the-month-then-the-second-payment-is-set-to-charge-on-the-1st-of-the-month\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-what-if-someone-registers-on-the-last-day-of-the-month-then-the-second-payment-is-set-to-charge-on-the-1st-of-the-month-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-what-if-someone-registers-on-the-last-day-of-the-month-then-the-second-payment-is-set-to-charge-on-the-1st-of-the-month-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: What if someone registers on the last day of the month? Then the second payment is set to charge on the 1st of the month?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-what-if-someone-registers-on-the-last-day-of-the-month-then-the-second-payment-is-set-to-charge-on-the-1st-of-the-month-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-what-if-someone-registers-on-the-last-day-of-the-month-then-the-second-payment-is-set-to-charge-on-the-1st-of-the-month-button\">\n<p><strong>A:<\/strong> The system will recognize the first months payment based on when the member would attend their first session. Ex: I register on June 30 and my first class is on July 5th the system will collect Julys tuition at the time of registration.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Class Registration (Parent View)<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Approve a Waitlisted Student<\/li>\n\n\n\n<li>Add a Waitlist to a Class<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/collections\/6465699-for-class-admins\" target=\"_blank\" rel=\"noreferrer noopener\">For Class Admins <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-4\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-will-we-be-able-to-display-location-rather-than-program-level-in-order-for-parents-to-see-all-of-the-options-at-one-location\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-will-we-be-able-to-display-location-rather-than-program-level-in-order-for-parents-to-see-all-of-the-options-at-one-location-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-will-we-be-able-to-display-location-rather-than-program-level-in-order-for-parents-to-see-all-of-the-options-at-one-location-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Will we be able to &#8216;display&#8217; location rather than &#8220;Program&#8221; level in order for parents to see all of the options at one location?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-will-we-be-able-to-display-location-rather-than-program-level-in-order-for-parents-to-see-all-of-the-options-at-one-location-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-will-we-be-able-to-display-location-rather-than-program-level-in-order-for-parents-to-see-all-of-the-options-at-one-location-button\">\n<p><strong>A:<\/strong> Parents will be able to click on the &#8220;Location&#8221; filter which will then pull all registrations from that specific location!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-there-something-similar-to-variations-so-that-you-see-the-location-and-then-each-class-at-that-location-instead-of-one-long-list\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-something-similar-to-variations-so-that-you-see-the-location-and-then-each-class-at-that-location-instead-of-one-long-list-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-something-similar-to-variations-so-that-you-see-the-location-and-then-each-class-at-that-location-instead-of-one-long-list-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there something similar to variations? So that you see the location and then each class at that location. Instead of one long list?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-something-similar-to-variations-so-that-you-see-the-location-and-then-each-class-at-that-location-instead-of-one-long-list-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-something-similar-to-variations-so-that-you-see-the-location-and-then-each-class-at-that-location-instead-of-one-long-list-button\">\n<p><strong>A:<\/strong> The list format is the current view as it lives today BUT you can select to either have that list default to expanded or not!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-would-a-new-member-be-able-to-join-the-waitlist-if-theyre-not-allowed-to-enroll-yet\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-would-a-new-member-be-able-to-join-the-waitlist-if-theyre-not-allowed-to-enroll-yet-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-would-a-new-member-be-able-to-join-the-waitlist-if-theyre-not-allowed-to-enroll-yet-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Would a new member be able to join the waitlist if they&#8217;re not allowed to enroll yet?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-would-a-new-member-be-able-to-join-the-waitlist-if-theyre-not-allowed-to-enroll-yet-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-would-a-new-member-be-able-to-join-the-waitlist-if-theyre-not-allowed-to-enroll-yet-button\">\n<p><strong>A:<\/strong> If the registration is open for &#8220;new&#8221; members and the class is full, they will be placed straight on to the waitlist. If all new members should be auto waitlisted, we will want to reflect that via opening\/closing the registration dates and monitoring the Slot Limits.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-are-we-able-to-customize-this-parent-view\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-we-able-to-customize-this-parent-view-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-are-we-able-to-customize-this-parent-view-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Are we able to customize this parent view?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-we-able-to-customize-this-parent-view-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-we-able-to-customize-this-parent-view-button\">\n<p><strong>A:<\/strong> The Soccer Shots marketing team is currently reviewing the options here to change the default display.&nbsp;<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Jersey (T-Shirt)<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-the-t-shirt-size-required-even-if-they-are-not-eligible-for-a-shirt-that-season-that-is-going-to-cause-a-lot-of-questions-from-parents-when-they-dont-receive-a-shirt-every-season-if-they-have-to-select-a-size\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-the-t-shirt-size-required-even-if-they-are-not-eligible-for-a-shirt-that-season-that-is-going-to-cause-a-lot-of-questions-from-parents-when-they-dont-receive-a-shirt-every-season-if-they-have-to-select-a-size-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-the-t-shirt-size-required-even-if-they-are-not-eligible-for-a-shirt-that-season-that-is-going-to-cause-a-lot-of-questions-from-parents-when-they-dont-receive-a-shirt-every-season-if-they-have-to-select-a-size-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is the t-shirt size required even if they are not eligible for a shirt that season? That is going to cause a lot of questions from parents when they don&#8217;t receive a shirt every season if they have to select a size.<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-the-t-shirt-size-required-even-if-they-are-not-eligible-for-a-shirt-that-season-that-is-going-to-cause-a-lot-of-questions-from-parents-when-they-dont-receive-a-shirt-every-season-if-they-have-to-select-a-size-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-the-t-shirt-size-required-even-if-they-are-not-eligible-for-a-shirt-that-season-that-is-going-to-cause-a-lot-of-questions-from-parents-when-they-dont-receive-a-shirt-every-season-if-they-have-to-select-a-size-button\">\n<p><strong>A:<\/strong> To give the jersey process enough time, we have it set for a future webinar.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-does-that-have-to-say-t-shirt-since-we-give-jerseys-and-not-t-shirts\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-does-that-have-to-say-t-shirt-since-we-give-jerseys-and-not-t-shirts-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-does-that-have-to-say-t-shirt-since-we-give-jerseys-and-not-t-shirts-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Does that have to say &#8220;t-shirt&#8221; since we give jerseys and not t-shirts?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-does-that-have-to-say-t-shirt-since-we-give-jerseys-and-not-t-shirts-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-does-that-have-to-say-t-shirt-since-we-give-jerseys-and-not-t-shirts-button\">\n<p><strong>A:<\/strong> This will be updated. It won&#8217;t be updated for the pilot but we are working on it for sure!<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Platform questions<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-will-the-term-slot-be-displayed-can-we-use-a-different-term\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-will-the-term-slot-be-displayed-can-we-use-a-different-term-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-will-the-term-slot-be-displayed-can-we-use-a-different-term-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Will the term &#8220;slot&#8221; be displayed? Can we use a different term?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-will-the-term-slot-be-displayed-can-we-use-a-different-term-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-will-the-term-slot-be-displayed-can-we-use-a-different-term-button\">\n<p><strong>A:<\/strong> You can choose to display or hide slot limits. On the registration page it will show as &#8220;X spots left&#8221; if you have this setting toggled on.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-have-we-received-a-checklist-with-this-process-and-the-links-to-the-sites\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-have-we-received-a-checklist-with-this-process-and-the-links-to-the-sites-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-have-we-received-a-checklist-with-this-process-and-the-links-to-the-sites-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Have we received a checklist with this process and the links to the sites?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-have-we-received-a-checklist-with-this-process-and-the-links-to-the-sites-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-have-we-received-a-checklist-with-this-process-and-the-links-to-the-sites-button\">\n<p><strong>A:<\/strong> Yes!<strong> <\/strong>Upon order completion, we do send the URL. The checklist is emailed out after the webinar and again posted on this resource center. If you unsure of what your URL is, please reach out to us at soccershots@sportsengine.com<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-Z5ubhb\"><\/div>\n\n\n\n<div class=\"wp-block-group ghostkit-custom-Z23V586\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-Z1i8JgY\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading ghostkit-custom-1c3xYS\" id=\"week-one-questions\">Week Three Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right ghostkit-custom-aJ10I has-lt-gray-background-color has-background\" id=\"payment-plans\">Payment Plans (&#8220;Layaway&#8221;)<\/h5>\n\n\n\n<h6 class=\"wp-block-heading ghostkit-custom-Z2f50v7\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p class=\"ghostkit-custom-Z1DsLaW\">From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"ghostkit-custom-CiOxP wp-block-list\">\n<li>Add a Payment Plan to an Existing Class<\/li>\n\n\n\n<li>Copy a Class Payment Plan<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons ghostkit-custom-2hQOnH is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538418-payment-plans-faq\" target=\"_blank\" rel=\"noreferrer noopener\">PaYment Plan FAQ <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-7 ghostkit-accordion-collapse-one ghostkit-custom-EPCos\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can you show an example if possible of what the payment plan looks like if you are only allowing full payment before a season?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season-button\">\n<p><strong>A:<\/strong> Yes! <strong><a href=\"https:\/\/share.zight.com\/rRuDx6B6\">Here<\/a><\/strong> is an example of what this might look like.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-proration-across-all-enrollments-or-per-each-athlete\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-proration-across-all-enrollments-or-per-each-athlete-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-proration-across-all-enrollments-or-per-each-athlete-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is proration across all enrollments or per each athlete<\/strong>?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-proration-across-all-enrollments-or-per-each-athlete-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-proration-across-all-enrollments-or-per-each-athlete-button\">\n<p><strong>A:<\/strong> Pro-ration options are applied to the payment plan item that it is built upon.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-for-layaway-products-can-we-determine-when-we-will-receive-last-payment-for-example-we-would-like-to-charge-that-14-days-before-the-final-class-to-give-us-time-to-follow-up-if-payment-does-not-go-through\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-for-layaway-products-can-we-determine-when-we-will-receive-last-payment-for-example-we-would-like-to-charge-that-14-days-before-the-final-class-to-give-us-time-to-follow-up-if-payment-does-not-go-through-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-for-layaway-products-can-we-determine-when-we-will-receive-last-payment-for-example-we-would-like-to-charge-that-14-days-before-the-final-class-to-give-us-time-to-follow-up-if-payment-does-not-go-through-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: For layaway products, can we determine when we will receive last payment? For example, we would like to charge that 14 days before the final class. To give us time to follow up if payment does not go through?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-for-layaway-products-can-we-determine-when-we-will-receive-last-payment-for-example-we-would-like-to-charge-that-14-days-before-the-final-class-to-give-us-time-to-follow-up-if-payment-does-not-go-through-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-for-layaway-products-can-we-determine-when-we-will-receive-last-payment-for-example-we-would-like-to-charge-that-14-days-before-the-final-class-to-give-us-time-to-follow-up-if-payment-does-not-go-through-button\">\n<p><strong>A:<\/strong> For any\/all layaway (payment plan) options, you can customize any of the desired charge\/payment amounts and charge\/payment dates. While you can&#8217;t do &#8220;14 days before the last day of class,&#8221; you can pick a date within the payment plan that is 14 days prior to the end of class. In other words, you would need to set this manually. There isn&#8217;t a checkbox for &#8220;14 days before the class ends.&#8221; Admins would need to build this based on the actual last day of the class. While you can have unlimited number of layaway plans, a best practice is to have your most commonly used payment options available at registration.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a way to set up payments to come out one month from the first payment date automatically?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically-button\">\n<p><strong>A:<\/strong> Not at this time, but you can add into a payment plan a date in which you want the 2nd payment to be applied.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-for-proration-how-do-payment-cycles-differ-from-per-session\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-for-proration-how-do-payment-cycles-differ-from-per-session-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-for-proration-how-do-payment-cycles-differ-from-per-session-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: For proration, how do payment cycles differ from per session?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-for-proration-how-do-payment-cycles-differ-from-per-session-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-for-proration-how-do-payment-cycles-differ-from-per-session-button\">\n<p><strong>A:<\/strong> <strong>Cycle Proration<\/strong> is geared towards a longer class offering (think 6mos+). This would usually contain students who are joining\/dropping throughout the full class offering. This Cycle based proration will consider that some months have more class days than others. The cost per class day is calculated separately for each month in the class session. It is determined by taking the fee for a given month and dividing it by the number of class days in that month. <br><br><strong>Session Proration<\/strong> is mostly used for a short class session (less than four months), and proration should be calculated based on a consistent per-class cost. The cost per class day is calculated based on the total fee amount for the class and the number of class days in the whole class session. The total fee for the class is calculated by determining how many months include at least one day of the class session date range and multiplying by that the fee. The cost per class is the total fee divided by the number of class days in a class slot.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Help Article: <a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538417-payment-plans-monthly-charge-cycle-proration-methods\">https:\/\/motion-help.sportsengine.com\/en\/articles\/8538417-payment-plans-monthly-charge-cycle-proration-methods<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a way to set up payments to come out one month from the first payment date automatically?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-way-to-set-up-payments-to-come-out-one-month-from-the-first-payment-date-automatically-button\">\n<p><strong>A:<\/strong> Not at this time, but you can add into a payment plan a date in which you want the 2nd payment to be applied.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can you show an example if possible of what the payment plan looks like if you are only allowing full payment before a season?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-you-show-an-example-if-possible-of-what-the-payment-plan-looks-like-if-you-are-only-allowing-full-payment-before-a-season-button\">\n<p><strong>A:<\/strong> Yes! <strong><a href=\"https:\/\/share.zight.com\/rRuDx6B6\">Here<\/a><\/strong> is an example of what this might look like<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right ghostkit-custom-Z15FrBF has-lt-gray-background-color has-background\" id=\"payment-plans\">Discounts<\/h5>\n\n\n\n<h6 class=\"wp-block-heading ghostkit-custom-Z1Xm5DP\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p class=\"ghostkit-custom-1giMed\">From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"ghostkit-custom-FVdMC wp-block-list\">\n<li>Create a Discount Plan<\/li>\n\n\n\n<li>Apply Discounts to Payment Plan Items<\/li>\n\n\n\n<li>Add a Multi-Athlete Discount to an Existing Plan<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons ghostkit-custom-2cImqt is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538127-how-to-create-a-multi-athlete-discount\" target=\"_blank\" rel=\"noreferrer noopener\">How to Create a Multi-Athlete Discount <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2 ghostkit-custom-Z1KgvML\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-multi-class-discount-does-it-discern-that-it-is-in-the-same-season-vs-they-registered-for-summer-and-also-fall\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-multi-class-discount-does-it-discern-that-it-is-in-the-same-season-vs-they-registered-for-summer-and-also-fall-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-multi-class-discount-does-it-discern-that-it-is-in-the-same-season-vs-they-registered-for-summer-and-also-fall-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Multi Class Discount &#8211; does it discern that it is in the same season vs they registered for summer and also fall<\/strong>?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-multi-class-discount-does-it-discern-that-it-is-in-the-same-season-vs-they-registered-for-summer-and-also-fall-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-multi-class-discount-does-it-discern-that-it-is-in-the-same-season-vs-they-registered-for-summer-and-also-fall-button\">\n<p><strong>A:<\/strong> A multi-class discount is applicable for classes that are occuring at the same time. So if the athlete is participating in programming that is overlapping\/taking more than one class at one time, they will receive the multi-class dicount. If the SS family registers for one class in the Summer Session and one class in Fall 2.0, and those sessions do not overlap with classes happening at the same time\/on the same days, they will not receive the multi-class discount. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Help Article here: <a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8537949-how-to-create-a-multi-class-discount\">https:\/\/motion-help.sportsengine.com\/en\/articles\/8537949-how-to-create-a-multi-class-discount<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-with-the-multi-athlete-discount-it-says-that-it-takes-dollar5-off-is-that-per-child-or-total\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-with-the-multi-athlete-discount-it-says-that-it-takes-dollar5-off-is-that-per-child-or-total-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-with-the-multi-athlete-discount-it-says-that-it-takes-dollar5-off-is-that-per-child-or-total-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: With the multi athlete discount, it says that it takes $5 off. Is that per child or total?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-with-the-multi-athlete-discount-it-says-that-it-takes-dollar5-off-is-that-per-child-or-total-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-with-the-multi-athlete-discount-it-says-that-it-takes-dollar5-off-is-that-per-child-or-total-button\">\n<p><strong>A:<\/strong> You can do either- If you want it selected by child there is a selection where you can choose &#8221; Apply to total tuition&#8221; which would be the total or &#8220;apply to each registered class&#8221; which would be child.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right ghostkit-custom-1snT0U has-lt-gray-background-color has-background\" id=\"payment-plans\">Credits<\/h5>\n\n\n\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-Zzf6bK\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Issue Credits<\/li>\n\n\n\n<li>Delete a Credit<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538198-how-to-add-credits\" target=\"_blank\" rel=\"noreferrer noopener\">How to Add Credits <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-many-of-our-account-holders-have-existing-credits-in-configio-will-those-credits-be-transferred-over\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-many-of-our-account-holders-have-existing-credits-in-configio-will-those-credits-be-transferred-over-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-many-of-our-account-holders-have-existing-credits-in-configio-will-those-credits-be-transferred-over-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Many of our account holders have existing credits in Configio. Will those credits be transferred over?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-many-of-our-account-holders-have-existing-credits-in-configio-will-those-credits-be-transferred-over-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-many-of-our-account-holders-have-existing-credits-in-configio-will-those-credits-be-transferred-over-button\">\n<p><strong>A:<\/strong> This is on the list and the SSF team is actively working through a process to address existing credits.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-if-enrollment-could-potentially-go-live-for-us-at-the-beginning-of-august-is-there-any-chance-that-the-credit-related-data-will-be-transferred-over-by-then-so-that-customers-can-utilize-their-funds\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-if-enrollment-could-potentially-go-live-for-us-at-the-beginning-of-august-is-there-any-chance-that-the-credit-related-data-will-be-transferred-over-by-then-so-that-customers-can-utilize-their-funds-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-if-enrollment-could-potentially-go-live-for-us-at-the-beginning-of-august-is-there-any-chance-that-the-credit-related-data-will-be-transferred-over-by-then-so-that-customers-can-utilize-their-funds-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: If enrollment could potentially go live for us at the beginning of August, is there any chance that the credit-related data will be transferred over by then so that customers can utilize their funds?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-if-enrollment-could-potentially-go-live-for-us-at-the-beginning-of-august-is-there-any-chance-that-the-credit-related-data-will-be-transferred-over-by-then-so-that-customers-can-utilize-their-funds-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-if-enrollment-could-potentially-go-live-for-us-at-the-beginning-of-august-is-there-any-chance-that-the-credit-related-data-will-be-transferred-over-by-then-so-that-customers-can-utilize-their-funds-button\">\n<p><strong>A:<\/strong> SSF is working out the logistics of that next week (7\/22). We will provide more information as we have it.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Age Limits<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restrict Entry Times to Specific Meet Types<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8537664-how-to-create-a-registration\" target=\"_blank\" rel=\"noreferrer noopener\">How to Create a Registration <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-where-would-you-be-able-to-update-the-age-range-in-the-classes-registration-portion-parents-see-it-goes-all-the-way-to-18\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-where-would-you-be-able-to-update-the-age-range-in-the-classes-registration-portion-parents-see-it-goes-all-the-way-to-18-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-where-would-you-be-able-to-update-the-age-range-in-the-classes-registration-portion-parents-see-it-goes-all-the-way-to-18-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Where would you be able to update the age range in the Classes registration portion parents see? It goes all the way to 18<\/strong>.<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-where-would-you-be-able-to-update-the-age-range-in-the-classes-registration-portion-parents-see-it-goes-all-the-way-to-18-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-where-would-you-be-able-to-update-the-age-range-in-the-classes-registration-portion-parents-see-it-goes-all-the-way-to-18-button\">\n<p><strong>A:<\/strong> When creating or editing a class, the Athlete Age Limit field is where you want to add the years of age a participant can be to sign up for a class. This is published and parents will see it on the registration page and in the app. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Classes<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up Class Settings<\/li>\n\n\n\n<li>Add a New Class<\/li>\n\n\n\n<li>Clone a Class<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/collections\/6465699-for-class-admins\" target=\"_blank\" rel=\"noreferrer noopener\">For Class Admins <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-9\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-are-the-classes-that-were-building-just-test-classes-or-should-we-put-classes-up-that-we-will-be-actually-selling-and-collecting-enrollments-for\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-the-classes-that-were-building-just-test-classes-or-should-we-put-classes-up-that-we-will-be-actually-selling-and-collecting-enrollments-for-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-are-the-classes-that-were-building-just-test-classes-or-should-we-put-classes-up-that-we-will-be-actually-selling-and-collecting-enrollments-for-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Are the classes that we&#8217;re building just test classes or should we put classes up that we will be actually selling and collecting enrollments for?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-the-classes-that-were-building-just-test-classes-or-should-we-put-classes-up-that-we-will-be-actually-selling-and-collecting-enrollments-for-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-the-classes-that-were-building-just-test-classes-or-should-we-put-classes-up-that-we-will-be-actually-selling-and-collecting-enrollments-for-button\">\n<p><strong>A:<\/strong> At this time, we would suggest building out your real programming and class offerings.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-to-clarify-we-are-to-create-all-sessions-in-the-system-by-the-end-of-july-and-enrollment-will-go-live-august-1\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-to-clarify-we-are-to-create-all-sessions-in-the-system-by-the-end-of-july-and-enrollment-will-go-live-august-1-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-to-clarify-we-are-to-create-all-sessions-in-the-system-by-the-end-of-july-and-enrollment-will-go-live-august-1-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: To clarify &#8211; we are to create all sessions in the system by the end of July and enrollment will go live August 1?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-to-clarify-we-are-to-create-all-sessions-in-the-system-by-the-end-of-july-and-enrollment-will-go-live-august-1-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-to-clarify-we-are-to-create-all-sessions-in-the-system-by-the-end-of-july-and-enrollment-will-go-live-august-1-button\">\n<p><strong>A:<\/strong> We are looking for beginning of August to begin taking enrollments for those that want to make their classes live. We will provide more specific details in the next couple days as we finalize some final necessary items to make that happen.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-if-this-goes-live-august-1-we-would-have-fall-20-on-here-how-are-we-having-the-2-different-platforms-for-registration-since-fall-is-on-configio-and-fall-20-and-beyond-are-on-sportsengine\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-if-this-goes-live-august-1-we-would-have-fall-20-on-here-how-are-we-having-the-2-different-platforms-for-registration-since-fall-is-on-configio-and-fall-20-and-beyond-are-on-sportsengine-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-if-this-goes-live-august-1-we-would-have-fall-20-on-here-how-are-we-having-the-2-different-platforms-for-registration-since-fall-is-on-configio-and-fall-20-and-beyond-are-on-sportsengine-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: If this goes live August 1 &#8211; we would have Fall 2.0 on here &#8211; how are we having the 2 different platforms for registration since fall is on Configio and Fall 2.0 and beyond are on SportsEngine<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-if-this-goes-live-august-1-we-would-have-fall-20-on-here-how-are-we-having-the-2-different-platforms-for-registration-since-fall-is-on-configio-and-fall-20-and-beyond-are-on-sportsengine-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-if-this-goes-live-august-1-we-would-have-fall-20-on-here-how-are-we-having-the-2-different-platforms-for-registration-since-fall-is-on-configio-and-fall-20-and-beyond-are-on-sportsengine-button\">\n<p><strong>A:<\/strong> SSF is working out the logistics of that next week (7\/22). We will provide more information as we have it.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-for-registration-visibility-if-we-have-logged-in-selected-would-parents-be-prompted-to-create-an-account\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-for-registration-visibility-if-we-have-logged-in-selected-would-parents-be-prompted-to-create-an-account-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-for-registration-visibility-if-we-have-logged-in-selected-would-parents-be-prompted-to-create-an-account-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: For Registration Visibility, if we have Logged IN selected, would parents be prompted to create an account?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-for-registration-visibility-if-we-have-logged-in-selected-would-parents-be-prompted-to-create-an-account-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-for-registration-visibility-if-we-have-logged-in-selected-would-parents-be-prompted-to-create-an-account-button\">\n<p><strong>A:<\/strong> If Class Visibility is set to <em>Not Logged In <\/em>and the Registration Visibility is set to <em>Logged In<\/em>, the class will appear, but there will not be a button to Add to Cart. At the top of the page, they will see a &#8216;Sign In&#8217; icon.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-there-a-way-to-change-the-slot-after-one-is-created-if-you-have-a-few-evening-classes-and-then-add-a-morning-class-and-want-to-drag-it-to-the-top-the-numbers-go-out-of-order-is-there-a-significance-to-those-numbersorder\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-way-to-change-the-slot-after-one-is-created-if-you-have-a-few-evening-classes-and-then-add-a-morning-class-and-want-to-drag-it-to-the-top-the-numbers-go-out-of-order-is-there-a-significance-to-those-numbersorder-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-a-way-to-change-the-slot-after-one-is-created-if-you-have-a-few-evening-classes-and-then-add-a-morning-class-and-want-to-drag-it-to-the-top-the-numbers-go-out-of-order-is-there-a-significance-to-those-numbersorder-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a way to change the &#8220;Slot #&#8221; after one is created?&nbsp; If you have a few evening classes and then add a morning class and want to drag it to the top, the numbers go out of order.&nbsp; Is there a significance to those numbers\/order?&nbsp;<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-way-to-change-the-slot-after-one-is-created-if-you-have-a-few-evening-classes-and-then-add-a-morning-class-and-want-to-drag-it-to-the-top-the-numbers-go-out-of-order-is-there-a-significance-to-those-numbersorder-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-way-to-change-the-slot-after-one-is-created-if-you-have-a-few-evening-classes-and-then-add-a-morning-class-and-want-to-drag-it-to-the-top-the-numbers-go-out-of-order-is-there-a-significance-to-those-numbersorder-button\">\n<p><strong>A:<\/strong> You can edit all display components to your Classes Admin page; that includes, slots, classes, sub programs and programs. If you were to go in and add a morning class after you have added all evening classes previously, simply click the three vertical lines on the right side of that morning Slot and drag &amp; drop it up to the top of your Slot list. Similarly you can edit the Display Order for any of the othem items showing on your Classes Registration page that the families\/parents will see. To Edit the Display Order: Class Admin &gt; top right click the &#8220;Edit&#8221; button &gt; click Edit Display Order &gt; from there, drag &amp; drop any\/all of your items in the view that you see fit.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-what-is-the-strategy-for-a-location-that-has-sessions-starting-on-different-weeks-do-they-need-to-be-different-classes-for-example-our-fall-monday-programs-begin-august-26th-but-our-saturday-programs-at-the-same-location-dont-begin-until-september-7th\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-what-is-the-strategy-for-a-location-that-has-sessions-starting-on-different-weeks-do-they-need-to-be-different-classes-for-example-our-fall-monday-programs-begin-august-26th-but-our-saturday-programs-at-the-same-location-dont-begin-until-september-7th-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-what-is-the-strategy-for-a-location-that-has-sessions-starting-on-different-weeks-do-they-need-to-be-different-classes-for-example-our-fall-monday-programs-begin-august-26th-but-our-saturday-programs-at-the-same-location-dont-begin-until-september-7th-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: What is the strategy for a location that has sessions starting on different weeks? Do they need to be different &#8220;Classes&#8221;? For example, our fall Monday programs begin August 26th but our Saturday programs at the same location don&#8217;t begin until September 7th.<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-what-is-the-strategy-for-a-location-that-has-sessions-starting-on-different-weeks-do-they-need-to-be-different-classes-for-example-our-fall-monday-programs-begin-august-26th-but-our-saturday-programs-at-the-same-location-dont-begin-until-september-7th-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-what-is-the-strategy-for-a-location-that-has-sessions-starting-on-different-weeks-do-they-need-to-be-different-classes-for-example-our-fall-monday-programs-begin-august-26th-but-our-saturday-programs-at-the-same-location-dont-begin-until-september-7th-button\">\n<p><strong>A:<\/strong> Depending on your start date, it would be best to create different classes for classes with different\/disperate start dates. The start date of the class is tied to many items such as financials, proration (if applicable), discounting\/multi-class overlaps, etc. So you would want to be very prescriptive of what class starts when and where. We have found that separating out classes with different run times or start\/end dates is the best practice.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-how-do-we-add-a-no-class-date-for-a-specific-class-that-only-applies-to-that-class\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-how-do-we-add-a-no-class-date-for-a-specific-class-that-only-applies-to-that-class-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-how-do-we-add-a-no-class-date-for-a-specific-class-that-only-applies-to-that-class-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:  How do we add a no class date for a specific class that only applies to that class?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-how-do-we-add-a-no-class-date-for-a-specific-class-that-only-applies-to-that-class-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-how-do-we-add-a-no-class-date-for-a-specific-class-that-only-applies-to-that-class-button\">\n<p><strong>A:<\/strong> To Add a No Class Date for a specific class, even if its just one class day in the session or year, you would want to add a No Class Schedule specific to that class within the No Class Days section of the Class Setup. We have found that the organization or the location will also have a broad No Class Day schedule (holidays, etc.).<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-ages-be-entered-as-months-and-years-3-and-a-half-year-olds-age-is-not-allowing-as-a-decimal-it-keeps-asking-us-to-enter-it-all-in-months\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-ages-be-entered-as-months-and-years-3-and-a-half-year-olds-age-is-not-allowing-as-a-decimal-it-keeps-asking-us-to-enter-it-all-in-months-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-ages-be-entered-as-months-and-years-3-and-a-half-year-olds-age-is-not-allowing-as-a-decimal-it-keeps-asking-us-to-enter-it-all-in-months-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can ages be entered as months and years: 3 and a half year olds age is not allowing as a decimal, it keeps asking us to enter it all in months.<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-ages-be-entered-as-months-and-years-3-and-a-half-year-olds-age-is-not-allowing-as-a-decimal-it-keeps-asking-us-to-enter-it-all-in-months-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-ages-be-entered-as-months-and-years-3-and-a-half-year-olds-age-is-not-allowing-as-a-decimal-it-keeps-asking-us-to-enter-it-all-in-months-button\">\n<p><strong>A:<\/strong> During this pilot, you have the option to limit the class age by year or month. If you want to have the limit 3.5, you will have to list that in months, or choose to drop the age limit down to 3 or bring it up to 4.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-when-will-the-configio-enrollment-sites-stop-working-and-we-should-push-people-to-this-one\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-when-will-the-configio-enrollment-sites-stop-working-and-we-should-push-people-to-this-one-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-when-will-the-configio-enrollment-sites-stop-working-and-we-should-push-people-to-this-one-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: When will the Configio enrollment sites stop working and we should push people to this one?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-when-will-the-configio-enrollment-sites-stop-working-and-we-should-push-people-to-this-one-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-when-will-the-configio-enrollment-sites-stop-working-and-we-should-push-people-to-this-one-button\">\n<p><strong>A:<\/strong> SSF does not have an exact date\/timeframe&#8230; SSF will provide an update once we have more information.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Platform questions<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-we-rename-slot\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-we-rename-slot-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-we-rename-slot-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can we rename &#8220;slot&#8221; ?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-we-rename-slot-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-we-rename-slot-button\">\n<p><strong>A:<\/strong> At this time, the name &#8220;slot&#8221; cannot be changed.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-are-we-changing-this-layout\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-we-changing-this-layout-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-are-we-changing-this-layout-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:  Are we changing this layout?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-we-changing-this-layout-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-we-changing-this-layout-button\">\n<p><strong>A:<\/strong> Yes &#8211; SSF is working with the marketing team to update this look.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-27C6i8\"><\/div>\n\n\n\n<div class=\"wp-block-group ghostkit-custom-Rpae0 ghostkit-d-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-Z22YbkV\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"week-one-questions\">SS Office Hours Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right ghostkit-d-none has-lt-gray-background-color has-background\" id=\"payment-plans\">Classes<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1 ghostkit-accordion-collapse-one ghostkit-d-none\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-how-do-we-move-a-class-if-its-canceled-example-class-is-canceled-today-and-the-make-up-is-86-so-the-coach-and-parents-see-its-moved-and-for-tracking\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-how-do-we-move-a-class-if-its-canceled-example-class-is-canceled-today-and-the-make-up-is-86-so-the-coach-and-parents-see-its-moved-and-for-tracking-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-how-do-we-move-a-class-if-its-canceled-example-class-is-canceled-today-and-the-make-up-is-86-so-the-coach-and-parents-see-its-moved-and-for-tracking-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: How do we move a class if it&#8217;s canceled? Example &#8211; class is canceled today and the make-up is 8\/6 so the coach and parents see it&#8217;s moved and for tracking?<\/strong> <\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-how-do-we-move-a-class-if-its-canceled-example-class-is-canceled-today-and-the-make-up-is-86-so-the-coach-and-parents-see-its-moved-and-for-tracking-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-how-do-we-move-a-class-if-its-canceled-example-class-is-canceled-today-and-the-make-up-is-86-so-the-coach-and-parents-see-its-moved-and-for-tracking-button\">\n<p><strong>A:<\/strong> Make an 8\/6 class, and the coach, and then move the registrants to 8\/6.<\/p>\n\n\n\n<p><span style=\"background: #2160b7;\" class=\"ghostkit-badge\">Need Help?<\/span> &#8211;&gt; Move an Athlete to a Different Class<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Class Settings: Age Limits<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-if-we-leave-date-used-to-calculate-age-blank-does-it-allow-any-age-to-register-even-if-we-have-3-5-in-the-age-range\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-if-we-leave-date-used-to-calculate-age-blank-does-it-allow-any-age-to-register-even-if-we-have-3-5-in-the-age-range-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-if-we-leave-date-used-to-calculate-age-blank-does-it-allow-any-age-to-register-even-if-we-have-3-5-in-the-age-range-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: If we leave, &#8220;Date used to calculate age&#8221; blank&#8230; Does it allow any age to register even if we have 3-5 in the age range?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-if-we-leave-date-used-to-calculate-age-blank-does-it-allow-any-age-to-register-even-if-we-have-3-5-in-the-age-range-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-if-we-leave-date-used-to-calculate-age-blank-does-it-allow-any-age-to-register-even-if-we-have-3-5-in-the-age-range-button\">\n<p><strong>A:<\/strong> No it is still limited to 3-5 year olds however it is basing the age off of today&#8217;s date. So if the member is 3-5 today they are able to register. However, if the member is 2 and they try to register the system will not allow them since they are not 3-5 as of today&#8217;s date.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right ghostkit-d-none has-lt-gray-background-color has-background\" id=\"payment-plans\">Payment Plans (&#8220;Layaway&#8221;)<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1 ghostkit-accordion-collapse-one ghostkit-d-none\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-ability-to-have-a-payment-plan-take-1-payment-at-registration-then-the-next-payment-x-days-after-registration-ie-the-option-would-be-a-fillable-field-they-could-type-30-days-after-registration-or-60-days-after-registration-etc\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-ability-to-have-a-payment-plan-take-1-payment-at-registration-then-the-next-payment-x-days-after-registration-ie-the-option-would-be-a-fillable-field-they-could-type-30-days-after-registration-or-60-days-after-registration-etc-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-ability-to-have-a-payment-plan-take-1-payment-at-registration-then-the-next-payment-x-days-after-registration-ie-the-option-would-be-a-fillable-field-they-could-type-30-days-after-registration-or-60-days-after-registration-etc-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Ability to have a payment plan take 1 payment at registration then the next payment X days after registration.. (ie. The option would be a fillable field they could type 30 days after registration or 60 days after registration, etc)<br><\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-ability-to-have-a-payment-plan-take-1-payment-at-registration-then-the-next-payment-x-days-after-registration-ie-the-option-would-be-a-fillable-field-they-could-type-30-days-after-registration-or-60-days-after-registration-etc-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-ability-to-have-a-payment-plan-take-1-payment-at-registration-then-the-next-payment-x-days-after-registration-ie-the-option-would-be-a-fillable-field-they-could-type-30-days-after-registration-or-60-days-after-registration-etc-button\">\n<p><strong>A:<\/strong> Coming soon!<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Discounts <\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-multi-athlete-discount-if-you-choose-percent-is-that-off-the-total-or-just-1-athlete\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-multi-athlete-discount-if-you-choose-percent-is-that-off-the-total-or-just-1-athlete-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-multi-athlete-discount-if-you-choose-percent-is-that-off-the-total-or-just-1-athlete-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:<\/strong> <strong>Multi-Athlete discount &#8211; if you choose percent, is that off the total or just 1 athlete?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-multi-athlete-discount-if-you-choose-percent-is-that-off-the-total-or-just-1-athlete-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-multi-athlete-discount-if-you-choose-percent-is-that-off-the-total-or-just-1-athlete-button\">\n<p><strong>A:<\/strong> The multi-athlete discount is split among the applicable athletes. There are further explanations in <a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538127-how-to-create-a-multi-athlete-discount\">this help article<\/a> <i class=\"fas fa-arrow-up-right-from-square\"><\/i>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-when-creating-a-discount-why-do-you-get-more-options-with-the-dollar-amount-off-than-the-percent-off\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-when-creating-a-discount-why-do-you-get-more-options-with-the-dollar-amount-off-than-the-percent-off-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-when-creating-a-discount-why-do-you-get-more-options-with-the-dollar-amount-off-than-the-percent-off-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: When creating a discount, why do you get more options with the $ amount off than the percent off?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-when-creating-a-discount-why-do-you-get-more-options-with-the-dollar-amount-off-than-the-percent-off-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-when-creating-a-discount-why-do-you-get-more-options-with-the-dollar-amount-off-than-the-percent-off-button\">\n<p><strong>A:<\/strong> Assuming this is referring to Multi-Athlete Discount. If Dollar Amount is selected, you can choose to apply that dollar-off discount to the total tuition or to each registered class. If percentage of class fee is selected, this will apply to the total tuition and be split among all eligible athletes. There are further explanations in <a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538127-how-to-create-a-multi-athlete-discount\">this help article<\/a> <i class=\"fas fa-arrow-up-right-from-square\"><\/i>.<br><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Platform Feedback <\/h5>\n\n\n\n<p>Soccer Shots front office is capturing and prioritizing feedback as part of this pilot program. Thanks for weighing in!<\/p>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-platform-feedback\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-platform-feedback-button\" aria-expanded=\"false\" aria-controls=\"accordion-platform-feedback-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Platform feedback<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-platform-feedback-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-platform-feedback-button\">\n<ul class=\"wp-block-list\">\n<li>On the parent-facing side and the backend, have the ability to show how many sessions\/weeks are included? (would like the ability to select per class if this should be shown or not)<\/li>\n\n\n\n<li>Would like on the &#8220;Calendar&#8221; view, show the number of sessions (ie. If I click on a class for today, it shows session 3 of 8, or similar)<\/li>\n\n\n\n<li>Ability to put in 3.5 years (not have to show in months as most parents don&#8217;t refer to 2+ in months)<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-1HyeoC\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"week-one-questions\">Week Four Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Age\/Registration Management<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-5 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-how-do-we-have-a-class-for-just-one-age-group-ie-class-age-would-be-2-2\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-how-do-we-have-a-class-for-just-one-age-group-ie-class-age-would-be-2-2-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-how-do-we-have-a-class-for-just-one-age-group-ie-class-age-would-be-2-2-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: How do we have a class for just one age group (ie. Class age would be 2 &#8211; 2?)<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-how-do-we-have-a-class-for-just-one-age-group-ie-class-age-would-be-2-2-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-how-do-we-have-a-class-for-just-one-age-group-ie-class-age-would-be-2-2-button\">\n<p><strong>A:<\/strong> In this case, you would need to enter the age in months as opposed to years. To make a class available to only two year olds, entering 24-35\/36 months will allow the class to be only available for that group. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-there-a-way-to-override-the-ages-occasionally-we-will-transfer-someone-who-doesnt-perfectly-fit-the-age-group\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-way-to-override-the-ages-occasionally-we-will-transfer-someone-who-doesnt-perfectly-fit-the-age-group-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-a-way-to-override-the-ages-occasionally-we-will-transfer-someone-who-doesnt-perfectly-fit-the-age-group-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a way to override the ages? Occasionally we will transfer someone who doesn&#8217;t perfectly fit the age group<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-way-to-override-the-ages-occasionally-we-will-transfer-someone-who-doesnt-perfectly-fit-the-age-group-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-way-to-override-the-ages-occasionally-we-will-transfer-someone-who-doesnt-perfectly-fit-the-age-group-button\">\n<p><strong>A:<\/strong> Yes, an admin can add a student to any class and &#8220;override&#8221; the age requirements\/limitations at that time.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\" data-accordion=\"accordion-q-what-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-what-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-what-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: What happens if you leave &#8220;date used to calculate an athlete&#8217;s age&#8221; field blank?&nbsp;<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-what-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-what-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank-button\">\n<p><strong>A:<\/strong> If it is left blank, it will use the day they register to calculate the age<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-what-causes-an-athlete-to-have-an-inactive-status-can-they-be-inactive-and-still-registered-for-a-classwhat-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-what-causes-an-athlete-to-have-an-inactive-status-can-they-be-inactive-and-still-registered-for-a-classwhat-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-what-causes-an-athlete-to-have-an-inactive-status-can-they-be-inactive-and-still-registered-for-a-classwhat-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: What causes an athlete to have an inactive status? Can they be inactive and still registered for a class?What happens if you leave &#8220;date used to calculate an athlete&#8217;s age&#8221; field blank?&nbsp;<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-what-causes-an-athlete-to-have-an-inactive-status-can-they-be-inactive-and-still-registered-for-a-classwhat-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-what-causes-an-athlete-to-have-an-inactive-status-can-they-be-inactive-and-still-registered-for-a-classwhat-happens-if-you-leave-date-used-to-calculate-an-athletes-age-field-blank-button\">\n<p><strong>A:<\/strong> The &#8220;inactive&#8221; status on the Class Registration tab would indicate that that student was registered in that class at one time, and has since been cancelled. Their name will remain on the class list under the &#8220;inactive&#8221; status tab.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-the-required-setting-for-the-agreements-be-set-at-the-highest-level-to-make-them-required-at-all-times-so-we-dont-need-to-do-that-manually-for-each-class\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-the-required-setting-for-the-agreements-be-set-at-the-highest-level-to-make-them-required-at-all-times-so-we-dont-need-to-do-that-manually-for-each-class-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-the-required-setting-for-the-agreements-be-set-at-the-highest-level-to-make-them-required-at-all-times-so-we-dont-need-to-do-that-manually-for-each-class-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can the &#8220;required&#8221; setting for the agreements be set at the highest level to make them required at all times (so we don&#8217;t need to do that manually for each class)?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-the-required-setting-for-the-agreements-be-set-at-the-highest-level-to-make-them-required-at-all-times-so-we-dont-need-to-do-that-manually-for-each-class-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-the-required-setting-for-the-agreements-be-set-at-the-highest-level-to-make-them-required-at-all-times-so-we-dont-need-to-do-that-manually-for-each-class-button\">\n<p><strong>A:<\/strong> The &#8220;inactive&#8221; status on the Class Registration tab wouAt this time, all agreements must be indicated as &#8220;required&#8221; individually.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">System Features<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-3 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-we-change-session-to-season\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-we-change-session-to-season-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-we-change-session-to-season-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can we change Session to Season?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-we-change-session-to-season-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-we-change-session-to-season-button\">\n<p><strong>A:<\/strong> Not at this time.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-d-none\" data-accordion=\"accordion-q-we-have-self-registering-locations-where-they-collect-the-enrollments-andamp-send-us-a-roster-at-the-beginning-of-the-season-how-do-we-upload-a-roster-to-the-system-to-allow-for-this\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-we-have-self-registering-locations-where-they-collect-the-enrollments-andamp-send-us-a-roster-at-the-beginning-of-the-season-how-do-we-upload-a-roster-to-the-system-to-allow-for-this-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-we-have-self-registering-locations-where-they-collect-the-enrollments-andamp-send-us-a-roster-at-the-beginning-of-the-season-how-do-we-upload-a-roster-to-the-system-to-allow-for-this-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: We have self-registering locations where THEY collect the enrollments &amp; send us a roster at the beginning of the season. How do we upload a roster to the system to allow for this?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-we-have-self-registering-locations-where-they-collect-the-enrollments-andamp-send-us-a-roster-at-the-beginning-of-the-season-how-do-we-upload-a-roster-to-the-system-to-allow-for-this-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-we-have-self-registering-locations-where-they-collect-the-enrollments-andamp-send-us-a-roster-at-the-beginning-of-the-season-how-do-we-upload-a-roster-to-the-system-to-allow-for-this-button\">\n<p><strong>A:<\/strong> <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-will-we-receive-an-email-every-time-someone-enrolls\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-will-we-receive-an-email-every-time-someone-enrolls-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-will-we-receive-an-email-every-time-someone-enrolls-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Will we receive an email every time someone enrolls?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-will-we-receive-an-email-every-time-someone-enrolls-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-will-we-receive-an-email-every-time-someone-enrolls-button\">\n<p><strong>A:<\/strong> You are able to set up to receive notifications in your Account under the Notifications tab. Then, +New Class Alert. The box pops up for Create Class Registration Alert and select the boxes you want notifications for<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Additional Resource:<\/p>\n\n\n\n<p class=\"ghostkit-custom-Z1vYYb8\">From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for Create Notification Alerts<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Discounts\/Credit<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create a Discount Plan<\/li>\n\n\n\n<li>Apply Discounts to Payment Plan Items<\/li>\n\n\n\n<li>Add a Multi-Athlete Discount to an Existing Plan<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/8538127-how-to-create-a-multi-athlete-discount\" target=\"_blank\" rel=\"noreferrer noopener\">How to Create a Multi-Athlete Discount <i class=\"fas fa-up-right-from-square\"><\/i><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-6\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-you-set-up-multiple-multi-athlete-discounts-for-different-numbers-of-siblings-10percent-for-2-15percent-for-3-20percent-for-4-or-more-etc\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-you-set-up-multiple-multi-athlete-discounts-for-different-numbers-of-siblings-10percent-for-2-15percent-for-3-20percent-for-4-or-more-etc-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-you-set-up-multiple-multi-athlete-discounts-for-different-numbers-of-siblings-10percent-for-2-15percent-for-3-20percent-for-4-or-more-etc-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can you set up multiple multi-athlete discounts for different numbers of siblings, 10% for 2, 15% for 3, 20% for 4 or more, etc?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-you-set-up-multiple-multi-athlete-discounts-for-different-numbers-of-siblings-10percent-for-2-15percent-for-3-20percent-for-4-or-more-etc-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-you-set-up-multiple-multi-athlete-discounts-for-different-numbers-of-siblings-10percent-for-2-15percent-for-3-20percent-for-4-or-more-etc-button\">\n<p><strong>A:<\/strong> Yes, you can set it up this way. Add a Tier Discount, Athlete Count should be 2 and Percentage of Class Fee will be 10%. Add another discount, Athlete Count should be 3 and Percentage of Class Fee will be 15%, and continue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"652\" width=\"1024\" src=\"https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.25.53___am_5211f2.png?w=1024\" alt=\"\" class=\"wp-image-551\" srcset=\"https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.25.53___am_5211f2.png 1256w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.25.53___am_5211f2.png?resize=300,191 300w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.25.53___am_5211f2.png?resize=768,489 768w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.25.53___am_5211f2.png?resize=1024,652 1024w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.25.53___am_5211f2.png?resize=141,90 141w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.25.53___am_5211f2.png?resize=720,459 720w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"489\" width=\"1024\" src=\"https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?w=1024\" alt=\"\" class=\"wp-image-550\" srcset=\"https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png 2104w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?resize=300,143 300w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?resize=768,366 768w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?resize=1024,489 1024w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?resize=1536,733 1536w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?resize=2048,977 2048w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?resize=189,90 189w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?resize=1440,687 1440w, https:\/\/vip.sportsengine.com\/soccer-shots\/wp-content\/uploads\/sites\/329\/2024\/07\/screenshot_2024-07-26_at_11.26.08___am.png?resize=720,344 720w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-i-cant-see-discountcredit-options-within-my-business-tools\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-i-cant-see-discountcredit-options-within-my-business-tools-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-i-cant-see-discountcredit-options-within-my-business-tools-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: I can&#8217;t see discount\/credit options within my Business Tools<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-i-cant-see-discountcredit-options-within-my-business-tools-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-i-cant-see-discountcredit-options-within-my-business-tools-button\">\n<p><strong>A:<\/strong> This is related to your admin permissions.Watch the <a href=\"https:\/\/urldefense.com\/v3\/__https:\/\/share.vidyard.com\/watch\/6ADUGTtxCN2Qs9iwtvYk4V?__;!!PIZeeW5wscynRQ!o_8r5co1h_VmSawWOzgV7LPgKIDz9pgS7KrSVDrbfq8haJFA71Rlb68LzloArBfo60kiKWIwXN7h2_XZ0syEJK0pZg$\" target=\"_blank\" rel=\"noreferrer noopener\">Permissions and Roles<\/a> video for more information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-d-none\" data-accordion=\"accordion-q-can-you-show-us-how-to-set-it-up-so-you-would-take-dollar5-off-each-childs-enrollment-as-a-sibling-discount\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-you-show-us-how-to-set-it-up-so-you-would-take-dollar5-off-each-childs-enrollment-as-a-sibling-discount-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-you-show-us-how-to-set-it-up-so-you-would-take-dollar5-off-each-childs-enrollment-as-a-sibling-discount-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can you show us how to set it up so you would take $5 off each child&#8217;s enrollment as a &#8220;sibling discount&#8221;<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-you-show-us-how-to-set-it-up-so-you-would-take-dollar5-off-each-childs-enrollment-as-a-sibling-discount-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-you-show-us-how-to-set-it-up-so-you-would-take-dollar5-off-each-childs-enrollment-as-a-sibling-discount-button\">\n<p><strong>A:<\/strong> Answer coming soon!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-d-none\" data-accordion=\"accordion-q-is-the-system-designed-to-apply-only-the-appropriate-multi-athlete-discounts\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-the-system-designed-to-apply-only-the-appropriate-multi-athlete-discounts-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-the-system-designed-to-apply-only-the-appropriate-multi-athlete-discounts-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is the system designed to apply only the appropriate multi-athlete discounts?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-the-system-designed-to-apply-only-the-appropriate-multi-athlete-discounts-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-the-system-designed-to-apply-only-the-appropriate-multi-athlete-discounts-button\">\n<p><strong>A:<\/strong> Answer coming soon!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-d-none\" data-accordion=\"accordion-q-is-the-percentage-discount-is-off-of-the-total-cart-not-just-the-2nd-athlete\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-the-percentage-discount-is-off-of-the-total-cart-not-just-the-2nd-athlete-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-the-percentage-discount-is-off-of-the-total-cart-not-just-the-2nd-athlete-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is the percentage discount is off of the TOTAL cart, not just the 2nd athlete?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-the-percentage-discount-is-off-of-the-total-cart-not-just-the-2nd-athlete-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-the-percentage-discount-is-off-of-the-total-cart-not-just-the-2nd-athlete-button\">\n<p><strong>A:<\/strong> Answer coming soon!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-d-none\" data-accordion=\"accordion-q-are-we-able-to-make-it-such-that-discounts-do-not-apply-to-the-annual-enrollment-fee\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-we-able-to-make-it-such-that-discounts-do-not-apply-to-the-annual-enrollment-fee-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-are-we-able-to-make-it-such-that-discounts-do-not-apply-to-the-annual-enrollment-fee-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Are we able to make it such that discounts do not apply to the annual enrollment fee?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-we-able-to-make-it-such-that-discounts-do-not-apply-to-the-annual-enrollment-fee-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-we-able-to-make-it-such-that-discounts-do-not-apply-to-the-annual-enrollment-fee-button\">\n<p><strong>A:<\/strong> Answer coming soon!<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Reporting\/Data Management<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-4\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-is-there-a-way-to-view-filter-data-on-the-basis-of-seasons-rather-than-over-a-specific-number-of-days-while-we-do-track-monthly-financials-our-major-focus-is-on-seasonal-data-can-it-be-set-up-that-we-can-filter-by-seasons-aka-spring-2024-summer-2024-fall-2024\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-way-to-view-filter-data-on-the-basis-of-seasons-rather-than-over-a-specific-number-of-days-while-we-do-track-monthly-financials-our-major-focus-is-on-seasonal-data-can-it-be-set-up-that-we-can-filter-by-seasons-aka-spring-2024-summer-2024-fall-2024-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-a-way-to-view-filter-data-on-the-basis-of-seasons-rather-than-over-a-specific-number-of-days-while-we-do-track-monthly-financials-our-major-focus-is-on-seasonal-data-can-it-be-set-up-that-we-can-filter-by-seasons-aka-spring-2024-summer-2024-fall-2024-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a way to view \/ filter data on the basis of SEASONS rather than over a specific number of days? While we do track monthly financials, our major focus is on seasonal data. Can it be set up that we can filter by seasons (aka spring 2024, summer 2024, fall 2024)?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-way-to-view-filter-data-on-the-basis-of-seasons-rather-than-over-a-specific-number-of-days-while-we-do-track-monthly-financials-our-major-focus-is-on-seasonal-data-can-it-be-set-up-that-we-can-filter-by-seasons-aka-spring-2024-summer-2024-fall-2024-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-way-to-view-filter-data-on-the-basis-of-seasons-rather-than-over-a-specific-number-of-days-while-we-do-track-monthly-financials-our-major-focus-is-on-seasonal-data-can-it-be-set-up-that-we-can-filter-by-seasons-aka-spring-2024-summer-2024-fall-2024-button\">\n<p><strong>A:<\/strong> At this time, the &#8220;Session&#8221; or Season filter tag is not available in the Billing Manager reporting tools.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-d-none\" data-accordion=\"accordion-q-is-there-a-class-report-showing-number-of-registrants-per-class-andor-per-location\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-is-there-a-class-report-showing-number-of-registrants-per-class-andor-per-location-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-is-there-a-class-report-showing-number-of-registrants-per-class-andor-per-location-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Is there a class report showing number of registrants per class and\/or per location?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-is-there-a-class-report-showing-number-of-registrants-per-class-andor-per-location-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-is-there-a-class-report-showing-number-of-registrants-per-class-andor-per-location-button\">\n<p><strong>A:<\/strong> Answer coming soon!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-d-none\" data-accordion=\"accordion-q-we-have-150-classes-in-some-seasons-we-need-to-see-at-a-glance-how-many-are-enrolled-per-class-along-with-its-capacity-how-can-we-do-this\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-we-have-150-classes-in-some-seasons-we-need-to-see-at-a-glance-how-many-are-enrolled-per-class-along-with-its-capacity-how-can-we-do-this-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-we-have-150-classes-in-some-seasons-we-need-to-see-at-a-glance-how-many-are-enrolled-per-class-along-with-its-capacity-how-can-we-do-this-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: We have 150+ classes in some seasons. We need to see at a glance how many are enrolled per class along with its capacity. How can we do this?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-we-have-150-classes-in-some-seasons-we-need-to-see-at-a-glance-how-many-are-enrolled-per-class-along-with-its-capacity-how-can-we-do-this-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-we-have-150-classes-in-some-seasons-we-need-to-see-at-a-glance-how-many-are-enrolled-per-class-along-with-its-capacity-how-can-we-do-this-button\">\n<p><strong>A:<\/strong> Answer coming soon!<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-d-none\" data-accordion=\"accordion-qis-there-a-way-to-see-the-list-of-you-classes-built-with-the-following-data-enrolled-on-waitlist\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-qis-there-a-way-to-see-the-list-of-you-classes-built-with-the-following-data-enrolled-on-waitlist-button\" aria-expanded=\"false\" aria-controls=\"accordion-qis-there-a-way-to-see-the-list-of-you-classes-built-with-the-following-data-enrolled-on-waitlist-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q:Is there a way to see the list of you classes built with the following data; enrolled, on waitlist?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-qis-there-a-way-to-see-the-list-of-you-classes-built-with-the-following-data-enrolled-on-waitlist-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-qis-there-a-way-to-see-the-list-of-you-classes-built-with-the-following-data-enrolled-on-waitlist-button\">\n<p><strong>A:<\/strong> Answer coming soon!<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right ghostkit-d-none ghostkit-custom-kjjHU has-lt-gray-background-color has-background\" id=\"payment-plans\">Refunds\/Waitlist<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-2 ghostkit-accordion-collapse-one ghostkit-custom-ZbsjV4\">\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active ghostkit-d-none\" data-accordion=\"accordion-q-are-people-refunded-automatically-when-we-remove-someone-how-are-they-refunded-credit-cardcredit\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-are-people-refunded-automatically-when-we-remove-someone-how-are-they-refunded-credit-cardcredit-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-are-people-refunded-automatically-when-we-remove-someone-how-are-they-refunded-credit-cardcredit-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Are people refunded automatically when we remove someone? How are they refunded (Credit Card\/Credit?)<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-are-people-refunded-automatically-when-we-remove-someone-how-are-they-refunded-credit-cardcredit-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-are-people-refunded-automatically-when-we-remove-someone-how-are-they-refunded-credit-cardcredit-button\">\n<p><strong>A:<\/strong> Coming Soon<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active ghostkit-d-none\" data-accordion=\"accordion-q-do-people-pay-to-be-added-to-the-waitlist\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-do-people-pay-to-be-added-to-the-waitlist-button\" aria-expanded=\"true\" aria-controls=\"accordion-q-do-people-pay-to-be-added-to-the-waitlist-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Do people pay to be added to the waitlist?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-do-people-pay-to-be-added-to-the-waitlist-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-do-people-pay-to-be-added-to-the-waitlist-button\">\n<p><strong>A:<\/strong> Coming Soon!<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-divider ghostkit-divider-type-solid ghostkit-custom-2vQPB\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"week-one-questions\">Week Five Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Permissions<\/h5>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"additional-resources\">Additional resources:<\/h6>\n\n\n\n<p>From your Motion instance, click the blue <strong><span style=\"background: #4282bd;\" class=\"ghostkit-badge\">Need Help?<\/span><\/strong> and search for these walkthroughs: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create and Manage Roles<\/li>\n\n\n\n<li><a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/9005553-how-to-add-a-role\" target=\"_blank\" rel=\"noreferrer noopener\">How to Add a Role<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/9006749-how-to-manage-roles\" target=\"_blank\" rel=\"noreferrer noopener\">How to Manage Roles<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/9006766-how-to-assign-a-role\" target=\"_blank\" rel=\"noreferrer noopener\">How to Assign a Role<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/9006788-how-to-view-the-permission-management-audit-log\" target=\"_blank\" rel=\"noreferrer noopener\">How to View the Permission Management Audit Log<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/motion-help.sportsengine.com\/en\/articles\/9006777-how-to-view-your-role-permissions\" target=\"_blank\" rel=\"noreferrer noopener\">How to View Your Role Permissions<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-3 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-can-we-see-the-actual-names-of-the-people-assigned-to-roles\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-can-we-see-the-actual-names-of-the-people-assigned-to-roles-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-can-we-see-the-actual-names-of-the-people-assigned-to-roles-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Can we see the actual names of the people assigned to roles?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-can-we-see-the-actual-names-of-the-people-assigned-to-roles-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-can-we-see-the-actual-names-of-the-people-assigned-to-roles-button\">\n<p><strong>A:<\/strong> To see ALL people assigned to a certain role, you can go to Org Tools&gt;Account&gt; Customize Filters&gt; roles&gt;select the role you are curious about.<br><br>To see an individual&#8217;s role(s), Org Tools &gt; Accounts, click on a name, scroll down to &#8220;Account Access Settings&#8221; and all roles will be listed<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-which-profile-is-allowed-to-view-edit-create-roles-which-profile-is-permitted-to-assign-those-roles-to-users\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-which-profile-is-allowed-to-view-edit-create-roles-which-profile-is-permitted-to-assign-those-roles-to-users-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-which-profile-is-allowed-to-view-edit-create-roles-which-profile-is-permitted-to-assign-those-roles-to-users-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Which profile is allowed to view, edit, create roles? Which profile is permitted to assign those roles to users?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-which-profile-is-allowed-to-view-edit-create-roles-which-profile-is-permitted-to-assign-those-roles-to-users-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-which-profile-is-allowed-to-view-edit-create-roles-which-profile-is-permitted-to-assign-those-roles-to-users-button\">\n<p><strong>A: <\/strong>A member needs to be Superuser to add\/remove roles from another member<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-why-doesnt-the-superuser-role-include-all-permissions\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-why-doesnt-the-superuser-role-include-all-permissions-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-why-doesnt-the-superuser-role-include-all-permissions-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: Why doesn&#8217;t the superuser role include all permissions?<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-why-doesnt-the-superuser-role-include-all-permissions-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-why-doesnt-the-superuser-role-include-all-permissions-button\">\n<p><strong>A: <\/strong>It does inherently have all access, but if you had another status that you wanted to give permissions you would give them the permissions management<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading alignwide has-text-align-right has-lt-gray-background-color has-background\" id=\"payment-plans\">Locations\/Maps<\/h5>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-1 ghostkit-accordion-collapse-one\">\n<div class=\"ghostkit-accordion-item\" data-accordion=\"accordion-q-how-do-locations-appear-on-the-customer-side-for-filters-we-have-a-location-assigned-to-a-class-but-its-not-appearing-as-a-search-filter-option\"><div class=\"ghostkit-accordion-item-heading\"><button type=\"button\" id=\"accordion-q-how-do-locations-appear-on-the-customer-side-for-filters-we-have-a-location-assigned-to-a-class-but-its-not-appearing-as-a-search-filter-option-button\" aria-expanded=\"false\" aria-controls=\"accordion-q-how-do-locations-appear-on-the-customer-side-for-filters-we-have-a-location-assigned-to-a-class-but-its-not-appearing-as-a-search-filter-option-content\"><span class=\"ghostkit-accordion-item-label\"><strong>Q: How do locations appear on the customer side for filters? We have a location assigned to a class, but it&#8217;s not appearing as a search filter option.<\/strong><\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/div><div id=\"accordion-q-how-do-locations-appear-on-the-customer-side-for-filters-we-have-a-location-assigned-to-a-class-but-its-not-appearing-as-a-search-filter-option-content\" class=\"ghostkit-accordion-item-content is-layout-flow wp-container-ghostkit-accordion-item-is-layout-8a368f38 wp-block-accordion-item-is-layout-flow\" role=\"region\" aria-labelledby=\"accordion-q-how-do-locations-appear-on-the-customer-side-for-filters-we-have-a-location-assigned-to-a-class-but-its-not-appearing-as-a-search-filter-option-button\">\n<p><strong>A:<\/strong> We are working on an answer to this!<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Week One Questions SE Payments A: Only one time per franchise\/per Motion instance Member Management Additional resources: From your Motion instance, click the blue Need Help? and search for these [&hellip;]<\/p>\n","protected":false},"author":361,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","sec_layout_page":false,"footnotes":""},"class_list":["post-148","page","type-page","status-publish","entry","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Soccer Shots Resource Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vip.sportsengine.com\/soccer-shots\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Soccer Shots Resource Center\" \/>\n<meta property=\"og:description\" content=\"Week One Questions SE Payments A: Only one time per franchise\/per Motion instance Member Management Additional resources: From your Motion instance, click the blue Need Help? 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